Pipelines was introduced 5 years ago, which also seems to be the last time they changed their prices. Their current model is based around the classic three-tier app (basically Ruby on Rails) no matter how much web applications have changed since then.

Heroku still doesn't have any data hosting options. You have to go to a third party for this.

Heroku doesn't have any static site hosting options. You have to go to a third party.

But the biggest problem I have with Heroku's model is how much I need to pay. I've been a Heroku customer for years and I'm still not exactly sure what a dyno is. And if I get it wrong, I can have auto-scaling... but only if I'm paying a minimum of $250 per month. Now that's not a lot to big companies, but for bootstrappers that's insane. And I only get 2.5GB of RAM for that $250/mo? And if I'm using microservices, every service costs me a minimum of $25/mo, $250/mo if I want auto-scaling on those services.

Like I said, Heroku is great and I use it in production and pay them money every month, but man if it's not stuck in 2015. Luckily so is my application so I don't have too many issues except for the ridiculous cost even as EC2 is dramatically cheaper now than it used to be (does Heroku support Graviton? I don't think it does), but PaaS in general is "the old way of doing cloud" and Heroku is becoming less relevant every day.