Hacker News Reader

To be clear, my comment did not relate to either Apple or MacBooks in particular.

Also, the value of each soft factor will differ from person to person. Good design highly relates to personal needs.

I guess if you redefine every feature someone cares about to be a "soft feature" then you are right. Kind of a pointless distinction though. Listing features matters because everyone cares about different features.

Yes I understand that and I guess I’m a bit salty. But part of my point is that you can make really great hardware and software of great quality, but one or two unfortunate choices can soil the whole thing for someone.

And Apple especially can sometimes be too stubborn to acknowledge people’s personal differences or an established industry standard.

Sometimes? Don't you mean always?

Reply on news.ycombinator.com