This should not be seen as chats, but transaction documentation.
The dialogs associated with informal or semi-formal transactions may not belong in your personal chat space; quite often that set of dialogs exists only before and during the transactions and never after that.
> ..but they have too much badwill since then..
Google pay is the market leader in India in fintech. It is perhaps most trusted brand. The notion of "Google is evil", "Kills of products so would not use its services" only exist in HN bubble, if we leave this space and go to emerging markets Google absolutely rules.