To me AirBnb is like a hotel, except:
- No gym, sauna and other SPA facilities included
- No breakfast buffet, restaurants or room service available
- No room upgrades available
- No early check in/late check out available
- No 24/7 access available
- No reception desk 24/7 available where I can ask for good recommendations, learn a bit more about the place without feeling awkward to ask or risk being sucked into a long unnecessary conversation
- No easy way to voice complaints or raise concerns if something goes wrong
- No extra facilities such as laundry, flower service, etc.
- No other guests which I can meet in the lobby, at the bar and so on to socialise
On the other hand I get this at AirBnbs:
- Having difficulties to access the property because hosts want to meet somewhere in a place which suits them but not me
- Sometimes waiting for the house/flat keys longer than expected
- Sometimes being told on arrival how some things "recently" broke and that they won't be available during my stay
- Awkward hellos and good byes
- Awkward random house rules
- Awkward access restrictions such as can't open this gate after X hour, and so on
- A lot of fake friendliness as long as you don't raise any concerns
- Difficulties to raise issues and getting refunds
- A lot more which I can't think of now, but left me with a really bad aftertaste every time