> the biggest problem with Healthcare.gov was not timeline or budget. The biggest problem was that the site did not work ..

If my memory serves me, a bunch of editable PDFs and drop-down selection boxes that gave no clue as to the correct content. Some serial number, depending on your insurance provider, AS234 BD568 and so on. A total mess.

https://web.archive.org/web/20140122141413/http://www.shirky...