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One thing that I have loved about slicehost is the chat.slicehost.com which is manned 24/7.

Anyone know if linode's irc channel is equally staffed by admins/support?

While there is usually someone active on IRC, the best way to receive a quick response 24/7 is to put in a support ticket.

Agreed on this. I've filed 2-3, and each has had a reply in minutes.