Once again we see the phenomenon where technology makes everything easier, including criminal acts, resulting in shock and dismay when the consequences and penalties of those acts are not themselves mitigated by technology.
Once again we see the phenomenon where technology makes everything easier, including criminal acts, resulting in shock and dismay when the consequences and penalties of those acts are not themselves mitigated by technology.
Charging $193,000 for what someone here estimated was about 90GB of data is, itself, highway robbery. But that's Telstra's fault, not the power company's.
The actual "damage" seems pretty small when compared to crimes which carry similar sentences. If Telstra had a fairer billing system, then a more appropriate sentence would have been more likely.
Law maker should ban telco from excessive charge, say more than $1000 a month, unless authorized by the customer.
http://abclocal.go.com/wjrt/story?section=news/bizarre&i...
$22,000 bill because son's data use wasn't covered in family cell phone plan.
http://www.switched.com/2007/12/14/man-gets-slapped-with-85-...
$85,000 phone bill. "It turns out that he was being charged on a per-kilobyte basis because his unlimited browsing plan didn't cover using the phone as a modem. As a "goodwill" gesture, Bell Mobility has dropped the bill to measly $3,243."
Finally, here's one from Telstra:
http://www.blackberryforums.com.au/forums/general-bis-discus...
"I have recently signed my BB 8800 up on a Telstra $39.95/mth plan which I understood was for unlimited email and internet browsing. I got the shock of my life when I checked my data usage online and saw a bill for $250+ after only a couple of days. On examining further I note that I have not been charged for blackberry.net connections but heavily charged for wap.telstra."
I agree with you that b2c MNO fee structures are predatory.
I do not agree that the fee structure arranged between two giant corporations can be described as "predatory" when it happens to bite the ass of someone who breaks into their network and uses it to steal connectivity.
So you don't think that the power company got screwed here? We both know that it's unlikely that some random woman is going to be able to pay back a sum like that.
Would it really be so reasonable to expect the phone company to do something to at least warn people, whether businesses or private citizens, who are suddenly racking up over a hundred thousand dollars in charges from one phone so that they can do something about the bill?
As I already pointed out, this has affected more people than just those who steal SIM cards. And they should have known that an absurd level of charges were being racked up by a single SIM, so it's not like the phone company couldn't tell that it was abnormal.
If I stole a SIM card and used it to download movies, I would fully expect to be liable for the cost of the data at whatever rate the SIM owner had agreed with the telco.
In this case the thief (or really the recipient of the stolen SIM) was unlucky that the data plan was a B2B contract designed for small quantities of data.
To avoid crippling surprises, people to upgrade to plans they really don't need.
In the banking industry, banks are not allowed to profit from penalty fees (just recoup their losses). I think a similar approach in telecoms would be a good thing.
If you have misconfigured an app on your phone and it run up $10,000 network charge in month. Will you hand over your $10,000 to the phone company? Do you think this is a fair charge?
Cap the telco off how much they can charge unless authorized. I think this is most fair for both party. Telco can cut off access, but no to gouge consumer.
You know, so that they can discover the theft a bit faster than they did in this case, where it took them from November 19, 2009 until February 9, 2010. A lot less would have been stolen from the power company were that the case.
Which is funny, because it's more or less standard in the UK, and most of the EU.
Had Telstra informed the power company (not the thief!) it undoubtedly would have been caught earlier, when a much smaller sum had been stolen. Moreover, given that black hats can clone SIMs and such, one might think that consumers should be able to demand reasonable protection from thievery from their telecom provider.
Please note that although it's possible that they have a rather long billing period (e.g. they only got bills every few months), such notices would only be useful if they could occur within a billing period, so it still would have helped protect the power company from theft of services.
I have no idea how you managed to carefully read any of the comments and still confused the account holder (the power company) with the woman who misused the SIM card, whether you were reading my comments or those of nagrom.
Substitute 'account' for 'phone' if you like. They can obviously break it down by SIM because otherwise they couldn't figure that this woman 'caused' these charges, right?
I suppose they would have offered to suspend the line immediately if I had said no.
If the damages were $2 and not $200,000 would you still think an 18 month sentence is justified ?
I would guess that most people would think not.
So the true cost of the damage is a significant factor in assessing the appropriate punishment
From what I can tell, virtually every crime against property has a process for settling damages irrespective of the amount of time served in prison. "10-15 months in jail AND a fine not to exceed $50,000", and so on.
That might not be the right way to do it, but it's the way it's currently done, anyway, which means that courts have to inquire into the "true" damages sustained in order to determine what crime the person should be charged with.
A solution could be not to take damages into account in cases like this, so the crime would just be "stealing a meter's SIM card and using it", which would be the same crime regardless of how much money that cost the utility.
I would tend to disagree with this. Having to repay damages removes the benefit associated with the crime, so for ordinary sane people, it would act as a deterrent. In my opinion, jail is more appropriate for crimes where the criminal is likely to be an ongoing danger to society and no other option (probation, mandatory classes, etc.) would have the desired effect.
"Surprisingly powerful lever for criminality" is as good a summation of my thoughts on this as any I've heard; thanks!
But the arguments on this thread aren't only about going easy on someone simply because they're poor. They're also about how it's "highway robbery" for someone to go to jail and pay six figures for stealing a SIM card.