The first thing we’re taught is that the scene must be safe. If it’s not safe, we stage nearby until law enforcement or fire tell us to come in. The 911 dispatch is notorious for misevaluating the nature and severity of a situation, and generally we are toned out to an address and keep getting updates with call details as we are driving there. In this country where anyone can have a gun on them, there is no way in hell that I and my partner are approaching an emotionally disturbed person with no way to defend ourselves. If something goes wrong, the most effective weapon we have is an oxygen tank. And now the public’s perception of drugs like ketamine for chemical restraint is souring, so the message seems to be “Go deal with the worst our society has to offer, with no backup in case they try to hurt you, no not even safe chemical restraints. And no sorry we can’t pay you more than a cashier at WalMart... but you’re heroes!” Just last year a firefighter paramedic in my state was shot dead after administering naloxone to a man and saving his life.
Part of it is the compensation. Law enforcement officers are paid substantially more than the EMS folks here with the understanding that they take on more risk. We make $12 hourly... not enough to accept drastically increasing our chances of being hurt or killed.