You can get a screwdriver (allowing you to replace RAM and SSDs in most laptops, including older macs) for $5. There's really no excuse for them to do this all the while claiming to be environmentally friendly.
As I recall, consumers didn’t care or wouldn’t live with the awful designs that they initially brought out. I don’t remember. I remember thinking I wouldn’t touch one after seeing a bunch of engineering samples.
It's been years since Apple did away with this stuff, and nobody expected them to suddenly allow after-market upgrades.