What's the difference? Aren't they the same group of people in this context?
Zoom was thinking of giving only them E2E encryption, and actually I would pay for that service if I would trust Zoom. Currently I use telegram to speak with my friends, but the call drops quite often as we don't have stable internet connection.
Can you provide a better legal definition than what I see? (Only the legal meaning of the word matters in the current context).
We're talking about hundreds of millions of people being effected vs few million people, it matters a lot. You would understand that it's very far from pedantry if you followed all announcements that Zoom had in the past.