Pixel 5 review: Google spends its bill-of-materials budget unwisely
arstechnica.com
arstechnica.com
Paying $100 more for mmWave is ridiculous. That's a 15% price increase for something that most people don't need or care for. The fact that you can't buy the non-mmWave version in the US is what makes this a really bad decision. The same is not true for the 4a 5G, which is $500 on the Google Store without mmWave, but has a special $600 Verizon-only version you can get with mmWave. So I have no idea why they didn't do the same for the Pixel 5. Instead you are forced to buy the mmWave version even if you're getting the device through Google Store and will never use mmWave.
Meanwhile here in Canada it's $800 CAD ($600 USD), so I'm happy I got the phone for a great price. That being said, if you don't care for 90hz display, wireless charging and waterproofing, 4a is definitely a fantastic deal at half the price.
That being said, in real-life use, unless you're playing some heavy games, phone devices are generally more memory bound than CPU bound in my experience, so the 2GB extra ram will go a long way.
The 5 & 4A have the same GPU and the 5 has a slightly faster CPU. Unclear why the benchmark scores are what they are, possibly a worse thermal profile with the 5, but if you're not gaming the faster storage will have far more impact.
(For those of us that don't know)
So it basically works outdoors in very busy cities where it's worth it to put an antenna every few hundred feet: Most Americans will never actually benefit from it. It won't work in their houses or anywhere not very dense urban.
Some Verizon stores actually put a mmWave antenna physically inside the showroom so you can see the performance... but it won't work when you step out the door.
mmWave will make a big difference for the likes of stadiums and theaters. Places with huge crowds. A feature of the high frequency is it doesn't travel far which limits cross talk and allows you to pack in more antennas to serve more people.
How often Telecoms will want to deploy it is a different matter. My guess is you'll see it go up most often in places where companies want to optimize customer experiences. Likely as a partnership with the various telcos. For example, I could see the likes of Disney deploying it across disneyworld and disneyland.
Whenever there is a bandwidth auction, you'll have the potential of your phones not having access to your new network's bands.
How we've been handling this is that new purchases often go to newer tech. However, there has been some cannibalism of really old bands (For example, taking a 2g band and turning it into a 5g band). That happens per carrier.
Which makes it a little annoying how long they kept making phones that had 4G support but still depended on 3G for calls. Still, it seems like we're on track to get those bands reclaimed at a significantly better pace than 2G.
Maybe if there was some "cell->wifi" standard that could happen, but I'm somewhat doubtful about the benefits there. You'd also have to be super careful, for the same reason you wouldn't really want to join a random open network.
As someone mentioned in another comment, the best use case for mmWave is places with very high density such as concerts, sports stadiums, etc where current cell networks and wifi seriously struggle. You don't have channel congestion if the waves can't make it through the walls in the venue.
Hopefully some other useful applications will present themselves. Cruise ships, maybe? Airport terminals?
I can't understand the series of events that have transpired where literally anyone in the infrastructure and network and spectrum teams at VZW have been excited about mmWave and think it's a worthwhile investment. The limitations on the technology make it functionally worthless. Its performance suffers depending on your HAND position. It's about as dumb as trying to transmit data to a cell phone over IR and about as practical. It feels like they landed the spectrum and figured they could make some claims about insane speeds, and then the reality around its limitations set in and the core technology doesn't have any way to get around them.
At the end of the day, mmWave, by its very nature, will not penetrate almost any surface. How anyone thought that meant it was a candidate for radio transmission on moving devices is completely beyond me.
Same reason why Apple was all about that 5G during the iPhone 12 announcement.
Doesn't matter if it'll never be useful, all that matters is that the feature sheet lists it and a canned demo will show unreal speeds.
You mean only storage. Even the $400 iPhone SE has multiple storage options, maxing at 256gb for $550.
It also misses the ultra wide angle camera, doesn't it?
5G is a trojan horse.
5G is about peer-to-peer unblockable communication.
It's the way benign and dumb devices can use phones to phone home.
Everywhere that phones go will increase google's data reach.
Compared to 4a (not the 5G one), you get better refresh rate (90Hz not 120Hz), more RAM (but 4a already has 6GB), more battery, more accurate fingerprinting sensor, waterproof, wireless charge, almost the same camera quality, lost audio jack port, got slightly heavier and a better design and tries to be a higher class than 4a with its price tag when 5G doesn't mean anything for most which sound like incremental updates that should be set with a similar price tag.
I want a practical phone. I don't care much about gimmicks. The new one plus has 3 useless cameras out of 4. They added two flash and extra cameras for marketing purposes. These little things added by the marketing departments only increase the amount you need to pay and make for a worse experience.
Meanwhile these features stack year on year til you have vastly better products over time.
This improvement isn't marketing departments. They might spin the improvements to stories and messages but the changes come as continual engeneering improvement in products. Go see a 15 year old phone and imagine we'd stopped adding little improvements there vs today's phones. They work but they are clearly inferior products.
Small convenience at the cost of bigger cut offs isn't practical in a budget phone. Wireless charging is not useful to people looking for a budget phone. Good wireless chargers cost money with very little convenience. They are slower than traditional fast chargers by 3-4x.
You can take an IP68 phone for a swim in the sea just fine but afterwards the charging port becomes unusable for at least half a day as the phone's moisture sensor will disable the charging port to prevent short circuits until it's completely dry. Not a problem with wireless charging.
I got the 5 and almost immediately returned it. The 4a is just the best spend money on a cell phone for my needs. This is coming from someone who's owned every Google phone since the G1.
That means only Google phones, and Google has been known to change their mind randomly. Can you rely on them having a decent mid range phone the next time you need a new phone? They could just go back to $1300 flagships by then.
• unlockable bootloader, rootable
• headphone jack
• > 6.2" screenhttps://store.google.com/product/pixel_4a_5g
It has a 6.2" screen, which is not > 6.2", but close enough. It also retains the Pixel 4a's headphone jack, and is rootable and has an unlockable bootloader like all Pixels.
This replaced my Pixel (1) XL. Screen size is effectively the same while the overall size is much smaller. Better performance, keeps the 3.5mm audio, and cheap enough (even here in AU) to not engender much hand-wringing before or after purchase.
I don't drop my phones, or throw them into bags of sharp things - and always have a soft rubber case anyway - so screen scratches aren't my problem. Most of my calls are via a bluetooth headset. I don't care about 1 or 2mm delta on thickness. While Australia will embrace 5G in urban areas quickly, I spend most of my time 20km away from the nearest 3G antenna, so that feature's mostly irrelevant for me.
What were they thinking. This must have been brought up during testing?! Surely?
Its not even like the full-height screen adds anything really as you have a stupid extra-large notification bar as it physically needs to be larger to fit the front-facing camera in.
Finally, it does not connect to 5G where Vodafone UK says there is 5G on their coverage maps (and yes my account is enabled for 5G). Either Vodafone is telling porkie pies on their coverage maps, or the pixel 5 can't connect to 5G and so is a total disaster?
The 5 supports higher framerate and contrast, has a bit more RAM, and has some wireless charging features, but the 4a 5G has a headphone jack and is $200 less, so...
I do plan to flash either Lineage or some other custom ROM though.
If you get a Pixel don't do this. You'll just get worse battery life, more bugs etc.
Google clean Android is great.
P5 is underwhelming if not disappointing.
In the end I am a happy owner of OnePlus Nord. Shame it lack slot for expandable memory but i got a bit over 200GB on it so it should last a while. And on paper it beats every Pixel in bang for money category.
Highly recommend it.
Crappy design with minimal feature set. Home app alone is unbearably uncustomizable as well.
I've got a Pixel 4a and my camera doesn't work. (I have to wait 15 seconds before the "viewfinder" even shows an image and then it might update the picture once every third seconds (if I'm lucky) - completely unusable). And it seems to be a very common issue. The ratings on the camera apps tell that users of seemingly all pixel devices have had this issue since recent updates (for at least a month now).
Not a word from google. I have no idea how to even figure out if this is a hardware or software issue.
Anyone know anything about this?
I really, really miss my Pixel 3. It was easily my favorite phone. The 4a is simply not a match.
At this point, while you are technically supported, practically no bugfixes are coming your way.
Return it and buy another phone.
Im excited that the Pixel 5 reintroduced the fingerprint scanner. I am strongly considering tossing my new Pixel 4 and upgrading it to the 5.
Kind of the like the Pixel 5. Gimmicky and weird, but at least they put the fingerprint sensor back on it.
The subtitle captures how out of touch I am with regular phone users. I'll be upgrading from a Pixel 2, and had a Nexus 7 before that. My purchase cadence seems different than what I perceive to be typical for iPhone users in particular.
For me, mmWave seems like a nice to have future-proofing feature.
And this reads like a sales pitch crafted specifically for me:
There's no squeeze to activate the Google Assistant, no "Project Soli" hand-waving air gestures, and no Face ID style facial recognition. The only thing you get for biometrics is the tried-and-true rear capacitive fingerprint reader, which works great. There's no headphone jack and no microSD slot, but there are two features you might not normally find in the midrange market: wireless charging and IP68-rated dust and water resistance.
...strangely negative review for a product that seems like a step in the right direction in a number of areas.
I'm in the same situation, and considering buying a Pixel 4a to replace my Pixel 2 now that security updates have stopped.
I think the point is, why not just get the much cheaper 4a?
I believe that somewhere, out there, there are iPhone users that change their phone every time Apple puts out something new.
Personally I'm rocking an XS and I haven't even considered getting the 12. I have a friend that's still using a 6 Plus :)
Anecdotally, I have a XS, my last phone was a 5S. My parents and SO's parents have 6's, and they're starting to think about upgrading.
I'm personally happy for the revival of the SE model (cheaper, touch id, upgraded processors, battery, etc). That'd probably be my next one, once the XS falls apart.
And that's why it's a negative review...
Im going back to iPhone. There are too many problems w/Google HW.
The supply chain sucks if something breaks (which happens much more often than my iDevices). My pixel 1 mic stopped working, and it was impossible to find parts to fix it (including for 3rd part repair stores).
My wife's Pixel 3 won't reliably charge wirelessly. You have to reboot the phone 1x per week inorder to get wireless charging to work. So you put it down... And wake up to a dead phone.
My pixel 4 had a terrible Chrome problem until very recently. Chrome would basically lock up the system. The gesture navigation also kind os sucks.
Also, the pixel 4 glass really sucks. I had scratches all over it with the first month... Vs my Moto G7 which has none.
Don't even get me started on the new Android TV chrome cast or the 2 WearOS watches or my chromebox that can't have more than 2 BT devices connected (or it stops working).
On the other hand, pretty much every Samsung and Apple phone I've owned has been perfect hardware-wise.
[1] https://news.samsung.com/global/samsung-raises-the-bar-for-m...
On an unrelated note, my Nexus 4 and Nexus 5 both failed in different ways, but the Nexus S, from the year before the 4, still hasn't.
Makes you think less of trying to buy expensive ones when they get obsoleted real fast.
I have a pixel 2 now. it's good enough for everything I use it for, but it really didn't justify its launch price. it's basically a nexus phone with a fancy chassis and nicer camera. just like my two nexus phones, the volume up button stopped working within a month or two of ownership. it still feels snappy and gets updates, so I guess I shouldn't complain too much.
I have a pixel 3a. The "a" series seems to be the same thing, but also at nexus prices.
I remember the Ars Technica review of the 3a saying something like "there were some worries that sales of the 3a might cannibalize sales from the flagship line, to which we can only say... yeah."
Wife and I also have pixel 2's, and AFAIK October 2020 was the last month we got updates[1] :(.
(although it notes "Pixel 2 Preferred Care customers have telephone support until April 2021.")
Which makes this article all the more disappointing, as we're looking to upgrade for this and the usual reasons :).
I didn't mention that my 5X flash died (after 18 months of ownership). Or at least I assume it was the flash...since the bootloader failed screen would loop.
That prompted me to buy pixel 1. My pixel 1 became non-functional because dust got in the microphone...and no replacement parts were available. So I got a moto g7 as an interim.
The pixel 3 is my wife's.
The pixel 4 is my current and replaced moto g7 because it's slow as molasses with newer android.
So basically all my replacements were because of a HW failure or SW slowdown.
This compares to my mom's iPhone 6s that still runs snappy. My brother had a 6 that worked fine until he replaced it for the SE recently.
My kids have used our ipads as skateboards across the tile and they still work fine. I drop them regularly... No problem.
My experience with Google HW is that it is sub par.
that being said, i do have weird issues where the phone reboots when doing video-intensive tasks (recording video, on a vid call)
for apple, iPhone is literally half their income; i think the phone business is a few percentage points for google. not a surprise that you see more attention to detail w/ apple
I'd consider another Google phone, but I just don't trust them to have designed and implemented a phone that's going to last as long as a phone of that price should last. From the latest round of phones though, motorola seems good enough, except the vibration is very hard to miss unless it's on a table; nokia has bluetooth problems with one of my cars and isn't pushing a fix worldwide, even though some countries have had the fix for months; ugh.
LG would fix it for free if you were lucky, they did for me. I think you had a 50/50 chance of them refusing to fix it for free by claiming the failure was due to water damage, even if that was definitely not true. The prevalence of the failure makes me think that every single 5x failed eventually. The timing of the boot-loop failure was such that your alternate Google options were probably Pixel 1 or 2 at the time.
After the 5x failure, I purchased a Pixel 2. It is very fast to this day, but the lack of a microphone jack has been a real thorn to me. My car does not support the bluetooth a2dp profile, I use the USB-C adapter to stream music, and it has put a lot of extra wear on the USB-C connector. It has lasted a long time, and everything else works fine, but it's only a matter of time before I can no longer charge it.
Not really any reason in switching to iPhones on the weakness of the Pixel line, unless you're trying to make some other political point.
"I'm always here when you need me", moped the lonely Sony Xperia in a distant corner of the room.
I can't get that on any other Android phone, and this year's Pixel seems good but not top-of-line. Honestly I wouldn't upgrade unless otherwise incentivized, but I'm making the switch to iPhone for the first time. This is a bummer since Android is finally a great platform.
Disassembled the phone, and took off the power button from the main board. Turned out the soldering job inside the power button was badly done, and the looping was due to a piece of solder that had come loose and was shorting the connection.
So now I have a totally functional nexus 5, but to use the power button I have to stick a piece of tin foil down inside where the power button used to be. I have a mod on there that added a 4th home row button which covers all but the 'on' functions of that button.
May be easier than finding tin foil (or aluminum foil).
Barely 1.5 years after being purchased new. Combined with the fact that the battery on it was already shoddy and only degraded significantly with time, I legitimately would have to keep my charger always on me, or I might get stuck with a dead phone.
2 of my friends who bought Nexus 6P around the same time also had issues, with one hitting the infamous bootloop issue, and another one experiencing battery issues and automatic shutdown similar to mine.
Other than that, which I'd call self inflicted since I've had the phone for years and dropped it a few times and hike a lot, I've had no issues. Maybe the 2 had better QC?
I had originally planned to upgrade to the 5, but decided to switch to the OnePlus 8 as I was pretty underwhelmed by the 5's specs.
I actually had this happen and made Google replace it out of warranty (they sent a refurb).
No dice; I was never able to get the Pixel's USB port to do anything other than draw power from my computer. Apparently this wasn't even an unusual problem.
* https://support.google.com/pixelphone/forum/AAAAb4-OgUsBZo6t...?
* https://support.google.com/pixelphone/forum/AAAAb4-OgUs4rkbD...
In the end I ended up returning the CEX (2nd hand store) phone to Google who then sent a new device to me. Though I was glad to get it sorted in that way (and do love the device itself - when it works, it works great) it really put me off ever wanting to buy new their hardware fresh. Just seems to have way too many problems.
* https://www.reddit.com/r/GooglePixel/comments/cm9dt9/cex_bou...
The Nexus 5X was great, until it bricked itself. Fortunately, freezing it (literally in a freezer) would get it running long enough to get a few critical bits off.
Pixel 2 was a great phone, no complaints. Only replaced it because the battery life was getting painfully low. And the charging connection got really finicky in the last 6 months or so.
Pixel 4a is also great. Only issue is that for some reason, like a quarter of my contacts names don't show up in the text messenger conversation list. Weird, but I can live with it.
Like "Oh I absolutely loved my new car, ran like a dream. Of course there was that one time it spontaneously set on fire on while I was driving it but other than that, it was excellent."
Dangerous games you are playing when you give into Apple.
They clearly understand that phones are now our digital lifelines, not a place to be playing around with weird features.
Apple doesn’t sell a slow phone, even for $399. People complain about Apple’s high prices but the real “secret” is that Apple’s previous generation phones that they continue to sell new are an excellent value.
Their manufacturing is basically perfect. Since the 8/X especially I haven’t heard of any persistent hardware flaw and even before then there was not much to write home about.
You don’t have to wonder when the next iPhone will come out or what it will be like.
iOS never changes based on what phone you have besides minor necessary differences between notch and non-notch phones. I once had to ship my my phone to be repaired, and I was able to restore my exact setup and all data to my backup iPhone 6S. Not only did it work flawlessly, the 6S was still surprisingly fast.
Overall, you really can’t get a phone that lasts longer. Even iPhones that don’t get iOS 14 are still getting security patches. You could feel pretty decently about connecting an iPhone 5S with iOS 12 to a network. Yep, an 8 year old phone - I am positive there are tens of thousands of people still daily driving that phone.
Pixel 5 using the Snapdragon 765G also grosses over the fact image processing is no longer being handled by Google's custom Visual Core (in Pixel 2 & 3). Inevitable perhaps given performance parity, but shows how much of its photography lead Google has relinquished.
The ISOCELL GN1 is 50 MP and 1/1.31, even closer. https://www.samsung.com/semiconductor/minisite/isocell/mobil...
https://www.dxomark.com/vivo-x50-pro-plus-camera-review-aimi...
[1] https://www.fiercewireless.com/5g/t-mobile-says-5g-mmwave-de...
This is my first Pixel phone. Price is a bit higher than I think it should be, but otherwise I love it.
I don't want a "premium" phone, I want a great all-around phone. This one is it for me.
Google dropped the ball on the gap issue though. Mine doesn't have the problem, but I'm disappointed that others are having an issue with an otherwise great phone.
It's just so much better on paper. Faster charging (with separate charger), expandable storage, zoom lens, wider wide-angle lens, 120 Hz refresh, MUCH faster processor. All for the same price as the Pixel 5.
I'd already preordered the Pixel so I figured I'd just let it come and return it after testing both together.
Well, I did test them both together, and I'm returning the Samsung. (Remains to be seen if I'll keep the Pixel 5 or stick with my Pixel 2.)
I really wanted to like the Samsung; I had really high hopes when people said OneUI had gotten better. But it somehow just feels so sluggish. The face unlock doesn't recognize my face a lot of the time, and the on-screen fingerprint sensor (which only lets me register 3 fingers apparently?) doesn't recognize my finger like 60% of the time. So instead of just being able to pick it up and use it instantly like I can with my Pixels, it usually takes 5-10 seconds for me to get into my phone, as I fiddle around to get either the fingerprint sensor or face unlock to recognize me before sometimes having to just swipe my pattern. The refresh rate is 120 Hz yet for some reason it feels like there's a delay whenever I try to swipe through the UI. The camera is good but it bothers me even more than I expected, how much it tries to smooth my face.
Anyway, the point of this comment isn't to be a review of the Samsung phone, but just to highlight how jarring it was to experience all of that after having a Pixel phone that just worked. Even at my P2's 60Hz it feels more snappy than this brand new phone with a 120Hz display and top-of-the-line processor. Granted, I haven't tried many other phones than a Pixel in a while so maybe they're better, but I would just remind everyone that specs aren't everything. The Pixel 5 runs smooth and does everything I want it to well (although it does take longer than I'd like to process photos).
My only problem is that my Pixel 2 also ran smoothly and did everything I wanted it to. The only reason I'm considering the Pixel 5 is the bigger screen and wide-angle camera. So we'll see how I feel in a few days.
That said, I have a Xiaomi 9T Pro myself because I wanted a phone without a notch/holepunch, a flat display and a 3.5mm jack.
HTC Desire (approx. Nexus1) -> Galaxy Nexus -> Nexus 4 -> Nexus 5 -> Nexus 5X -> Pixel 1 -> Pixel 2 -> Pixel 3 -> ?
My favourites where the N4 and P2. The P2 fixed the shitty cameras, and now it looks like finally the P5 will fix the shitty battery life. Can anyone with a P5 comment on how it compares. I'm glad they finally realized the 4 was a mistake. And from the reviews/specs/features the 5 seems perfect - but I'm worried I'm missing something. I don't want to keep changing phones, it just happens because there is always one deal breaker built in.
If I could personally design a phone from scratch, I don't think I would do anything different.
-Processor: Not "flagship" - great, save battery, don't get too hot. Not pushing boundaries of reliability. Love the 5g is included for "future-proofing," despite not particularly caring about it now
-RAM: Any more would not be useful, any less would have me wanting
-Storage: I understand this isn't the absolute fastest (ufs 2.1 instead of 3) - this is imperceptible to me. In terms of size, 128gb as the only option removes any sense of FOMO for not dropping more money on space I wouldn't use anyway. No SD, but I never used SD card on any phone ever, despite always popping one in).
-Screen: 432ppi, anything more is just wasting battery. 90hz refresh big increase on 60hz, saves battery from 120hz. OLED color/quality is fantastic. I'm a weirdo that keeps 100% bright on any phone. Any brighter would be unnecessary, indoors or outdoors.
-Battery: Over 4000mAh and has ridiculous battery life; essentially 2 days of normal use. Not the fastest charger ever (18w) but still more than fast enough
-Camera: front high quality for calls; more than acceptable for selfies which I nearly never take. Rear camera is arguably best photography of any phone despite aging (but affordable, reliable) sensor. Video stabilization is remarkable. Video quality is good enough. Love the wide angle sensor. Never had a desire for a dedicated portrait sensor (or any others).
-Software: Obviously the best possible Android experience period. Additionally, when support eventually ends (whenever it does), it's a good gamble that LineageOS (or equivalent) will support Google flagship
-Speakers: under screen ear earpiece. No idea what others are talking about "muffled". It sounds like any top speaker on any phone ever to me (and I have great hearing?). Perhaps I accidentally place it correctly. Additionally I nearly never talk "on the phone", and when I do, it's with headphones. Prefer this to adding a speaker and possibly ruining the aesthetics. Bottom speaker: I expected this to be a big weak spot based on reviews but it exceeded my low expectations. I'm positive other phones may have louder/better speakers but this is perfectly adequate for any circumstance I'm using the phone's speaker
-Design: no gimmicks. The perfect shape, size, and thickness of a phone. Perfect bezel width for aesthetics versus accidental touch input from holding it. Uniform bezels look so nice. Hole-punch selfie camera left offset is the least obtrusive option short of under-screen. Rear fingerprint is my preferred unlock. Face unlock gone, but I strongly prefer that than to ruin the clean design of the front for an unlock option I don't care much about (especially considering Smart Lock options)
-Materials: Love that it's metal and feels solid and durable as such. Not a fan of fragile glass, or "cheap" plastic. Love that despite being metal, retains wireless charging. Resin feels high quality and grippy, but I put a minimal case on it anyway.
Overall summary is the Pixel 5 is the best overall phone out there. Feature-for-feature it is "Second best" at everything (with good tradeoff explanations/decisions), but still first best at Software and Camera. Because of that, it makes the entire package the best possible Android overall phone by my standards and I don't have to feel guilt about not getting "a real flagship."
In a world where companies are shipping working 5x optical zooms, and things like the Vivo X50 Pro have a built in gimbal[1] that make the digital zoom usable too I just don't see how the Pixel competes. The software is but that isn't enough.
Just look at the comparison with other cameras: https://www.androidauthority.com/google-pixel-5-super-res-zo...
[1] https://www.forbes.com/sites/bensin/2020/07/16/vivo-x50-pro-...
It makes it far easier to understand the underlying issues this phone has when compared to other offerings with similar hardware
What happened to the actual mid-range? The specs for the current $300 phones seem to be worse than the specs for $300 phones 3-4 years ago. How come?
The biggest downside is the factory firmware has Samsung bloatware.
Ask me anything.
My entire YouTube workflow is done on a mobile phone. I have 512G internal and a 512G Micro SD card on the phone holding both my raw videos and the renders.
Here is an example: https://youtu.be/97YkBdfk7rM
Create a separate account and purchase the device through it, that way if you have to do a charge-back because Google's customer service sucks, you can do so without them banning your main account.
(This is not a victim-blame, just a suggestion on how to avoid becoming a victim. Google is definitely in the wrong when it comes to this.)
And I stick with Pixel because I prefer the "pure-Google" experience and get updates as soon as they come out, no waiting on carrier (Fi) or company.
AMA.