The myopic salarymen who shut down entire product lines based on usage metrics that seem to pale in comparison to Google Search metrics do not understand complex systems, do not understand startups (and the fragility of growth) and certainly don't understand branding or hiring. If these nerds had ever run a business themselves and spent time talking to the customers who pay their salaries, they would spin out these companies instead of sunsetting them.
Engineers don't call all the shots with sunsetting projects.
If anything, we have a healthy (?) skepticism of product managers too but they definitely do talk to customers, look deeply into metrics and think about branding.
Their data-based model fails to account for the fact that they're getting a reputation for not being dependable.
There is a critical mass of people who simply won't use Google in a business-critical setting, and it's growing quickly. Now, that adds any GSuite office which relied on Google for working printers. Is that a lot? Probably not. Multiply that times each time this has happened before, and times the never of businesses wacked out-of-business by Google's automated algorithms, and at this point, I think it's quickly reaching the point where most teams have a Google horror story or two.
It's fine for purely transactional businesses (ones with zero startup/shutdown costs -- for example, one can arbitrage adwords and referral fees).
My guess is that at some point, Google will realize this, either from data or otherwise, and sunset GCE and related services, probably with very short notice, leaving many businesses hanging.
Short of giving a 10-year guarantee of keeping services running at specific cost and service levels, with real liability (not externalizing costs to customers again), I don't see how Google could address this.