Large businesses in America, including Amazon, require their customers and suppliers to waive their right to sue. Amazon et el cannot be held accountable through the legal system.

These abuses will continue unless there is enough of a sea change in Washington that protecting free markets becomes more of a priority than protecting the freedom of large businesses to exploit people.

That will happen no sooner than the day Amazon receives an order for ice skates from the hotter half of the Christian afterlife.

This is unlikely. They save a lot of money this way, and they own a sufficiently large part of the market. Unless the problem gets outrageously bad, the cost won't be measurable.