When I first heard of this I thought it was really stupid, as in it just adds a robot where a person is for the coolness factor. I didn't realize until now that this is an easy way to collect data to create the AIs for the robots of tomorrow.
It is also a good work at home job that can beat COVID-19 or any other virus. Robots don't get sick and if a human being gets sick just assign the robot to a different human being.