Notice how they never apologize? The closest thing to apology, but it's not an apology, is:
> "We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience."
Sony apologizes only to Chuck Norris.
> "We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience."
Sony apologizes only to Chuck Norris.
I wouldn't be surprised if that blog post cost them well into 6 figures for legal fees. And that it took the full week to draft and approve--it is probably the reason this announcement took so long to emerge.
"2011年4月21日よりPlayStation®NetworkおよびQriocity™の障害が継続しており、お客様および関係各位に多大なるご迷惑をおかけしておりますことを深くお詫び申しあげます。"
Which is a polite and flowery way of apologizing for the ongoing interruption of service.