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Interesting that no anti-virus type software is mentioned.

I also don't see stuff like MDM software or Active Directory type licenses etc. Are they counting IT management as an outside service?

We use Okta (which is in the list) for AD purposes and JAMF (which I'll ask to add to the list but is on https://about.gitlab.com/handbook/business-ops/team-member-e... ) for Mobile Device Management (MDM).