Backblaze doesn't provide data on DOA drives that need to be sent back, do they?

I went through three rounds of 4x 12TB Seagate Exos X16 drives last month through different safe vendors. 100% of the drives arrived DOA (tested in a bunch of different machines). Switched to 16TB Toshiba MG08s and smooth sailing since.

I know the dead ones tend to cluster because of their manufacturing, but I ended up having serious questions about their QC process. Talking to some of my peers, Seagate seems to be a bit of an embarrassment for a long time.