Forklift truck drivers who never leave their desks
bbc.com
bbc.com
Horseshit.
Carpenter here. I've been trying to get my fork certification since January. I've had 8 classes in a row cancelled. They're not expensive or time-consuming. We simply can't get training because there's none being offered.
The unemployment rate in the USA is dropping but still around 8%, the highest it's been since 2012. Many hundreds of my colleagues are out of work right now.
You don't need technology to solve this problem. Hire people, and train them. If only 1/2 of 1% of the unemployed people in America are capable and willing to drive a fork, that's still 60,000 more potential drivers.
As a former software techie myself, I think this company looks suspiciously like the classic 'startup' which is trying to insert their technology into a situation, rather than trying to meet a market need. When a company says they can't find workers, I don't believe them, and I especially don't believe them in 2020 for jobs that take literally 1 day of training. Nobody can be that incompetent at hiring. Post "free forklift training + a job" on your personal FB page and you'll have 5 people show up this afternoon.
Which they absolutely should be doing, of course. If Teleo succeeds, they're going to need a lot of skilled drivers. This is classic "commoditize your complement".
Teleo is YC-backed, and Phantom's founder was previously in YC with a different company. Cute submarine. They're not really lamenting the lack of workers. This is pure marketing.
So it could just be a weird effect of all jobs and businesses being affected in some way, because that company didn't seem to have a separate job for trainer.
There was a time, I'm told, when it was "Whoever knows what the levers do, you're on forklift today". Then it was "You need to have taken a class at some point". Today, reputable companies will check the expiration date on your certification card when you show up for work.
Nobody wants to risk a pile of OSHA violations if something goes wrong.
I don't think that's the whole reason, though. Were companies truly that desperate, they'd find a way. Many training classes this year have moved to part-online, part-in-person, for example, which helps with COVID safety, convenience, and cost. But demand is way down.
Ultimately, I think it simply boils down to money. We've gone through the better part of a year where most big projects were shut down, and if they were lucky, restarted months later, slowly, with restrictions. When you put a damper on every part of the economy (except Netflix and Purell), everything suffers. As a wealthy friend of mine once said: it's all about cash flow.
Reduced demand, few open training centers, DOH class size limits, limited spare cash from unemployed workers for class/book/cert fees, trainers who live elsewhere and might not want to get on a plane, etc. It's like hitting the breaker in Jurassic Park. You don't just flip it back on and get all the lights at once.
(I'm not saying we shouldn't have hit the pause button. Public health is critically important. I'm just saying it should be no surprise that labor and training got hit badly by it.)
It's hard to imagine a situation where it would not be worthwhile to have a trainer spend 8 hours teaching and certifying one new driver, if any real demand existed. Guess how much a good trainer costs for a day -- a single pallet often holds material with greater dollar value than that.
Imagine you were hiring for a job where one of the qualifications was "holds a valid driver's license". You wouldn't bring in 5x as many candidates as open positions because you assumed that most would have failed at that.
It was, by far, the most meritocratic, friendly and diverse workplace environment I've worked in, compared to my computer-related jobs. Payed well, too. If it wasn't for the (literal) toxic environment that is unavoidable in ship-welding, I'd likely have stayed longer.
Training seems to be a dirty word in companies these days.
There are still some companies out there that will do it though, eg Fidelity's Leap program [0] where they'll hire you, train you for 3 months give you 3 months as a team project then place you in the company. I went through it straight out of college and I'm still with the company today. It's been around for 10+ years now too so it's not just a fleeting initiative which is pretty neat.
what they really mean "There is not enough workers willing to work for the substandard pay we are offering"
I know that wouldn't quite work since absent the military academy aspect they might do things in game we wouldn't want done in real life (i.e. driving headlong into traffic because you missed your last delivery window and so are starting over), but the idea I like.
Building off another comment, enough drivers could be used to help train an AI how to drive or how to reach specific situations.
Lot of slowly crawling around the map on your belly, calling positions to snipers and grenadiers, and just waiting.
I haven't looked at it in decade++ though, so maybe it's an actual game now.
Also I vaguely recall they made you go through an AQT, and like sit in a classroom and learn medic triaging, etc.
Many, probably most, jobs that include operating a forklift are not 100% just driving and operating the forklift, you have to get on and off it a lot, for example to change the propane tank or battery, hit the start button on a skid wrapper, fill out some paperwork, etc...
Many tasks that forklifts do could be automated to not include a forklift at all with some upfront investment. For example I used to move hoppers with raw material from one area onto the machines when necessary. They could have easily installed silos to store it with vacuum tubes to move the material around. But ultimately you still have to load and unload semi trucks, so if you already have the forklifts, you already have employees trained to drive them why automate it (well it would have made our jobs a lot easier, but I don't think that was a priority for them).
Are forklift jobs that dangerous to the operator that they should be automated? My impression was that the biggest risk involving a forklift was to nearby pedestrians. I do think the constant 360 view that those monitors provide probably helps; you also lose something in not having depth perception.
I'm very skeptical of the claim that more people would take forklift driving jobs if only they were from an office chair instead of actually on the forklift.
I think the best feature is your potential pool of workers is no longer limited to the immediate geographic area. The best case I can think of is a plant where the forklift only needs operated infrequently, so you have a pool of drivers that takes remote control of a set of forklifts only when needed, so their time is better utilized. But then it goes back to what are the other plant employees doing while the truck is being unloaded. I thinmk the b
I agree, and in fact would go so far as to say that the physicality of the job is what makes it less boring and thus appealing to some.
Consider the situation that you've been putting "things that are cold" together. Snowflake. Snowman. You've also been putting "Buildings" together. House. Castle. ... And now you've got an igloo. Where do you put that? "Things that are sports like". You've got a football, a baseball bat... and now a hockey stick. Does that go in the cold things? Oh, here's a stadium - does that go in the sports area? or the buildings group? You've been putting round things together - frog eggs, wheels, and this disk with a slash through it. And now you get things that look like pills... was that thing with a slash through it a pill? Should you move it over to the pills section? or leave it with the round things? Or maybe move the pills adjacent to the round things.
So on one hand, the game is about organization of things... on the other, it's a word and idea game about how you group particular things together.
it will first be training only. it will then start taking off the less risky task, like driving the lift to parking space after being used. Human will be gradually moved into facilitator jobs, taking over the difficult situation, and ultimately supervision only
however I am left wondering why, in the midst of the autonomously driven vehicles hype, people are focusing on the messy, unpredictable road environments instead of working on these kind of in-between situations that are harder than an automated warehouse but simpler than the public world.
These are all much lower skilled jobs that are easier to staff.
At $4/hr, there's no big rush for self-driving.
That could apply to forklifts too.
Who needs AI and all that when you get somebody from a third world country at low pay and qualified by completing GTA V.
I really don't think those people would pass on the job if it moved to an office chair.
I've driven probably 50 laps around Sonoma Raceway with 100+ other cars on the track without hitting anybody. I am fucking lucky to make that happen in a simulator.
People who are good at fighting games aren't better in a real fight.
A fire destroyed everything in july, 2002... 1 person waiting in a car outside was killed when the building collapsed on them. 2 weeks later later, Harry was found dead in pine lake under the pier on his property. It was deemed an accidental drowning, but if you could see how much he cared about that factory, you'd probably question the coroner. I heard a rumor he had rocks in his pockets.
It sounds like the "automatic fork lifts on wires" might have been the automated shelving system, which were found at partially at fault for igniting the fire [1]. A failure mode I had not considered before with automated systems. While in this case it was in an installation defect of a bad weld in shelves and not the software-driven hardware itself, with automated ultrasonic inspection of welds post-welding, could it have been prevented?
[1] https://www.insurancejournal.com/news/midwest/2007/10/01/839...
Edit: and I was right, it was the Klaus video.
I got to drive a forklift during my first job right after high school in a shipping depot - I had no training but eventually they just let me do it!
One of the forklifts had longer forks and I didn't realize I was driving it. I tried to raise the forks and it got stuck on an edge of the shelf, eventually making a loud BANG and bending the shelf! Luckily the other workers just gave me a hard time but I didn't get in trouble.. because the boss made the same mistake all the time :D
Otherwise I'd hate to rely on somebody who-knows-where noticing in time that I'm there or responding in time to my voice.
So what happens when you blow out the sidewall on a Friday evening on an interstate in suburban NY? You call AAA, wait 3 hours in the pouring rain, and get towed the nearest tire dealer (that's already closed for the day), check into the hotel across the street, and then miss out on the Saturday activities you had planned while you wait for the tire shop to open and get your tire replaced.
I'll never buy a car without a spare again. Run-flats are nearly useless unless you just happen to be near a tire shop during open hours.
I don't see how a remote driver solves that problem. They're probably even more likely to be distracted or asleep because they aren't in the car and their life isn't on the line.
* "drive-by-wire" optimization of operator inputs to save on fuel or reduce machine wear
* failsafe gps boundaries to prevent the chance of equipment leaving the operating zone
* smart personnel and equipment tracking to avoid collisions or accidents in the workplace
* future reduction in cost of remote-only equipment - cabins along with everything else needed for "creature comfort" requirements is probably a notable percentage in bill of materials and related shipping/running costs.
* cheaper labor operating costs - jobsite risks, repetitive-stress-injuries and operator insurance would go down for sure - it's also safe to assume savings by employing drivers from anywhere vs localized and often remote
* uptime: machines can run 24/7 with the exception of fueling - no downtime to change drivers or have a driver ferry back and forth for a shift change
* easy path to automation, even if extremely limited in scope during first iterations it is reasonable to see how simple tasks such as repositioning and repetitive tasks could be automated, even with macros.
* Having deeper telemetry about equipment operation (how many lb-ft has the forklift lifted in the last 3 months, how much time did the loader spend idling, how quickly did the machine respond to X input, what are the outliers for this machine vs all the other models in the fleet) can lead to much improved maintenance and preventive repairs. Maintenance programs in most cases today are simply based on hours and only the manufacturer or dealer would see anything beyond that with regards to machine usage.
Larger manufacturers seem to be exploring this and offering remote operating consoles as an add-on but it seems pretty far behind.
For forklifts operated on even minimally uneven grounds or for heavy loads (or for other kind of machinery such as a wheel loader) allow me to doubt it can be working without some kind of (sophisticated) feedback (or additional safeties or other automations).
Forklifts and wheel loaders provide feedback to the body, any professional driver will tell you how he/she "feels" the machine through the seat, my guess is that you can achieve the same result only through a somehow more "immersive" kind of setup than a couple monitors and a steering wheel.
Then, there is the issue with other machinery, or obstacles or people around, in person you have effectively (on demand) 360° view, having multiple cams (front/sides/back) on a same screen doesn't seem to me like providing the same as that (but possibly people can be trained for that).
I have also some doubts on the precision/speed of operation, i.e. I suspect that - missing an overall perception - manoeuvring will be either less precise or slower.
Remote control (but "local" one, with the operator which is "on site" a few tens of yards away) is already in use since several years for waste (landfill) compactors, but essentially the machines have no obstacles and more or less only run up and down.
What is the current upper bound for camera drone flight time? Is it feasible to have these operators park a few 3rd person POV drones to switch between? There is only so much you can do with views from the equipment before you need ground-truthing.
Those people would be threatened and injured even more by a driver that has limited spatial awareness because he/she is not there and is just watching a computer screen.
We would see more accidents but with fewer human injuries if automated forklifts would enable a human-free facility, but it's not going to be at that level yet.
The concept of driving a vehicle while not being in the area wasn't a possibility they considered while writing the regulations.
And yes, you could say that they should "just use common sense", but that's a fuzzy line. There's often good sounding excuses as to why one should not follow the regulations to the letter "this time". And those are the times bad stuff happens.
That seems like exactly what Phantom Auto should be doing if they aren't already.
I mean automating things may sound noble, until it affects your own job.
And wouldn't you be wary if someone came into your office, installed a camera, and told you your job would be fully automated in a few weeks?
WARNING: Possibly unsafe for work because of splattering and gory OSHA and other violations(of taste)!
[2] https://www.youtube.com/watch?v=jbInxdkHxk0
but 7.8 of 10! [3] https://www.imdb.com/title/tt0289477/
People who are basically commodity steering wheel holders will get outsourced to low cost countries and then to AI. People who's job requires thinking don't have much to worry about.
Most forklift drivers have duties that include a non-trivial amount of getting off the lift and doing some amount of moving things and a good amount of planning (often specific to the business situation that day) as to where stuff will go. Same goes for someone operating a front end loader or excavator. Anyone can hold a steering wheel. The reason they're not paid min-wage like delivery drivers is because they're paid to think and plan ahead. It's really hard to outsource that kind of stuff in a manner that is actually cheaper in the long term. I suspect that just like in IT, the companies that successfully outsource will be the big ones that heavily invest in profit to the point where any given person is just following process, not really thinking and planning (think mines, major manufacturing operations, large food distributors, some LTL freight, Walmart, etc).
Think again.. white-collar jobs will erode as AI becomes more capable / integrated into business workflows. Personally, I'm working on projects that basically capture the domain knowledge and experience of analysts and engineers, packaging it into ML models.
I think a lot of countries and/or trade unions have that pretty regulated, so it would be interesting to see how someone sitting in a far-off country would get the necessary permissions.
And I use "interesting" in the Chinese proverb sense, as I would fear that a bit of lag or network outages would just Klaus[1] everything up.
[1] https://www.tml-studios.de/game/kehrmaschinen-simulator/?lan...
This guy would be freaking having full on conversations while driving this thing around the factory, and spinning and be totally aware and conscious of all his surroundings - hes fn amazing.
He told me he has been driving forks since he was 14 years old - and hes like 45 or so now...
I was always impressed by his precision and skill.