I think the bigger picture, and meta topic here is that private companies have become the arbiters of what is and what is not appropriate social discourse.
We as a society have chosen to let the Marks and Jacks of the world decide what is appropriate to publish.
I think the bigger part of the problem is that while we sit and argue about whether the policy was fair or not or was biased or not, we are not asking the question of are the right people setting those policies?
Should private companies with no accountability to the public they serve/sell to the highest bidder, be the ones to decide what constitutes valid social discourse?
We all thought social media was a good idea, when we were young up and coming geeks. We thought it would be a force for good and allow people to connect and talk.
What we as geeks actually invented were a bunch of brain washing machines that profit by selling the minds of their "users".
I have an opinion about whether or not there was bias, but I don't think it's as important as the bigger question this story brings up.
We now, in this thread are fighting about how the brain washing machines are being used, instead of the IMHO, the more important topic of, how can we turn off the brain washing machines and put the genie back in the bottle?