Show HN: I built a SaaS to allow customers to send quick screen recordings

screenrequest.com

9 points·dshannon··11 comments

Hey all,

Creator here. ScreenRequest is a simple web based screen recording tool that allows your customer (or user) to easily send you a screen recording. I see the tool being most useful for triaging support issues. Would love to hear some feedback!

Looks very slick! What stack are you using?

Thanks! It's a Laravel app

Your pricing is pretty bad. For it to be adopted, it should be like loom, flat fee per user/month and not minutes based.

Thanks for the feedback. Yep it’s definitely something to consider. Thank you

You can use this in Safari https://github.com/ai/audio-recorder-polyfill

https://github.com/GoogleChromeLabs/webm-wasm

Safari doesn't play webm files two options for that

1). you can convert webm to MP4 with or without re-encoding(will be faster) using ffmpeg or ffmpeg-wasm (within browser) https://github.com/ffmpegwasm/ffmpeg.wasm

2). Another option is play webm directly using wasm https://github.com/brion/ogv.js

Thanks for the info. Will check these out

This is super useful since I need to get feedback on changes every once in a while on a particular feature and it saves effort from my senior's side where they don't have to run the branch locally to see the changes.

Thanks! I’d love to hear how it works for you and any improvements you could suggest.

would it be possible to filter the frames of the video such that only a certain app is shown? so if you're tabbing back and forth then the desired app is shown

With chrome you can define which tab or application you would like to record, instead of the entire screen. I think that would do what you require?

Reply on news.ycombinator.com