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The entitlement here comes from companies that lie about providing 'unlimited' services but whine about being taken advantage of when people actually use these 'unlimited' services.

Advertising a service that a supplier has no intention of providing is called fraud.

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Yeah, just like the fraud millions of married couple run when they say "...Till death do us apart" and then proceed to divorce in few years.

And divorce tends to be an expensive and painful process when both sides cannot come to an agreement.

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