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Comment by samtuke | Hacker News Reader

I need self hosted analytics and product intelligence, and am interested in the "new wave" of self hosted apps in this category. But there are already enough Open Source options, and its important enough to my firm, that we'd probably only use an OS option now.

For the userTrack pricing plan, consider an Open Core strategy, or unlocking larger volume capacity for a fee, like Countly do (even self hosted, you can only store a fixed limit of events under their licenses)?

Disclaimer: in general I'm against artificial limitations on Open Source apps, but given the existing business situation of userTrack, these feel like the most viable options.

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I did consider offering a free version, that would lead to a much higher usage, but at the same time with a lot higher costs especially when it comes to support tickets and distribution. I feel that this might be a move I could make in the future, but at the current state of the business I prefer to keep improving the product and keeping existing clients happy than having to work on implementing new distribution systems, artificial limitations, maintaining two different product versions (free vs premium) with different feature sets, etc.

This is a good suggestion and I am always thinking about what the best pricing model is for such a self-hosted product. I do think that based on userTrack's feature set, the target audience are mostly business owners who can spare a few dollars on an analytics platform if that leads to better business intelligence and increased conversions.

> like Countly do (even self hosted, you can only store a fixed limit of events under their licenses)?

Just fyi - event storage is not limited either in Countly Community Edition or Countly Enterprise Edition.

I'm using Umami, an awesome self hosted privacy focused analytics and I love it. Replicates the features in paid products and it's totally free.

Umami is pretty nice, but it only prvoides basic stats.

> Replicates the features in paid products

Depends on what paid products you are referring to, but (speaking only about quantitative analytics and not session-recordings, heatmaps) it doesn't seem to offer any user filters/segmenting. It is probably one of the best solution for personal blogs and sites, but if you have a site where you sell something you probably want to understand a bit better exactly which users are taking which actions on your site.

hi, I was referring to paid products like Fathom and Plausible, which are basically identical to Umami.

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