Oh okay, makes me a bit sad to hear that but it's fine as well because people are actually paying for the service.
If you don't mind I would love to see the work you have done. Maybe I can improve the service even more with your help :)
An example of something that put me off is: on Gobie’s CV, there is a mix a sheriff and non sheriff on the same document, this make the name and title styles clash which each other than working cooperatively. Also, there seems to be at least 6 different font sizes (excluding name) used in the same document. Playing on font size is a veey good way to create contrast, but too much creates inconsistencies.
Otherwise it’s cool people are using your service. I think they’ll enjoy it even more after you fix some of the styling issues.