> Again, that’s not how people work.
I agree with you that this is not exactly how people work, but I believe the parent comment was going in the right direction, they just went just a bit off the mark. To quote what they said.
>> If you don't like the way other people are thinking, you have to have a conversation with them and try to change their views the hard way.
So yes, while having a conversation with someone who is strongly holding onto some insane beliefs is unlikely to help that specific person, however, it definitely helps with steering other people (who observed that exchange and who are a bit more on the fence) in the right direction and away from those insane views.
You don't even need to go far to find examples of that working, just look at HN. While the views here won't normally be as insane as an average "hot take" on FB, there were definitely some heated arguments (about higher-level fundamental ideas, not technical matters) that swayed my opinion one way or the other, despite those arguments clearly not really changing the minds of people actually involved in those arguments.
Yes, this is just anecdata and not a peer-reviewed study, but I have a belief that this experience is not that uncommon at all.