For example: their web playback SDK has a provision about "contact us to use for noncommercial purposes," and there's a long-standing GitHub issue specifically about how no one has ever gotten a reply back when they email about this.
Meanwhile, when I had a problem with MusicKit JS - the Apple Music equivalent - I actually got a reply back within a few weeks from an Apple engineer about it that helped me resolve it. Obviously not the shortest timescale, but at least there's clearly some effort being put into it. It helps that they actually are using MusicKit JS to power their own Apple Music web player, while Spotify's playback SDK is a separate codebase, which is why it's missing features like Safari playback that are present in the web player.
Spotify's new mobile SDKs are also unusably awful, and can't do basic functions like "playing a single song and stopping instead of autoplaying onwards." They also have deprecated and killed off several past mobile SDKs that were far more feature-filled. I saw a new Spotify-powered radio app that launched recently (Station Rotation) appears to be using the legacy undocumented SDK for playback because of this - can't imagine that app will have much of a future if Spotify ever decides to finally break that SDK.
Honestly, I expect Spotify to completely kill their public APIs and SDKs within the next two years. They clearly see no value in them, or they would have invested in maintaining them.