Can you elaborate on that? I worked for IBM for a little more than a year and it was deeply disturbing, but I don't really understand what's happening under the hood.
Furthermore, IBM has been in this state since the 90s, right? How are they still lumbering around? Why do companies fall for their sales pitch?
They deliver a good story to other inefficient companies. Those companies can tell their board that the "new Watson AI will optimize their operations in Q4"