Same reason people don't like Apple. A low quality product sold by massive advertising/marketing campaigns.
And yes Tesla is unreliable, there's no debate here. A new car company is going to be unreliable. And why are you using Absolute numbers? 1 roof, 7 million Ford cars. You made a statistical error here.
And what is this about combustion engines? It's 2020, everyone sells an EV. Only Tesla sells a low quality EV.