Guessing how long to fix, or how many "points" a bug will take is complete BS next to real-world values.
Why make devs guess at the future when you could have business manages measure the present?
Guessing how long to fix, or how many "points" a bug will take is complete BS next to real-world values.
Why make devs guess at the future when you could have business manages measure the present?
The difficulty is that "how long to fix" literally has to be a guess. Even with up front investment to investigate the nature of the bug and how to go about fixing it, the end result is still a guess, just a more educated guess.
Unless you're exceptionally good at predicting the future. We should have a sidebar chat if this applies to you.
I never stated that client time was the thing to measure. I'm saying (now repeating) that PRESENT COST is a better basis than FUTURE TIME GUESS.
The whole problem is management wants to maximize dev-time so they try to cram bugs to make your time full - based on a guess. It's ass backwards.
Measure the problem then budget resources to fix.