I remember someone from here posting about how the user contacted Feinstein and got the most boilerplate response possible. They honestly do not care about the citizens at this point.
I wonder if anyone in the last decade has _ever_ walked into their rep's office, talked to them, and changed their vote on a key issue. I really doubt it.
The age of true democratic participation is over. Politicians have no need to care about the ordinary constituent to win elections.
They just need to win over the elite, and know how to deliver their scripts.