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> restructuring the data into a single time-series table. We add things like identity resolution, diffing, incremental update

So is this where the customer still has to do some work? Defining states and transforming their sources into a series of events with these states?

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Yes, the customer would have to define their activities (e.g. 'page view', 'completed order', 'support ticket opened') and write sql snippets to define them.

https://docs.narrator.ai/docs/activity-transformations describes these scripts and links to a few examples

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