At the suggestion of several kind people here, I started publishing quarterly round ups of all the major outages on the StatusGator blog. We have lots of data about outages, though the last post took a mostly qualitative approach. Hopefully we can get more sophisticated with it in the future and be more quantitative, perhaps funding outages that affect or cause other outages.
Ops people also get tired of video conferences.
Ops people are used to working together in a room with stats, runbooks, subject matter experts at hand for consults, going to the next office over to get the people who wrote the code for the service to pop by and consult on how/why a service went down.
All of those procedures are no longer useful.
It's getting to all of us.
https://www.protocol.com/apple-hires-cloud-open-source-engin...