Hey, thanks for taking the time to offer such constructive feedback. It's really hard not to sound like an automaton at times, and I am grateful for your help.
As for the royal we...I think you are right. In 2020, with the world the way it is now, I think everyone can use more personalization and less of the anonymity provided by we. I take your point, and will do my best to implement it.
Again, thanks for your time, and for your passion. Have a great one!