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Their $100 units are some of the best testing amps/dacs in the price range, so even from a purely subjectivist standpoint they make stuff that generally works pretty well. If you're encountering issues, then they will usually make good on it.

The stereo imbalance is just something you're gonna see at basically every amp at that price point.

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I got the Modi2/Magni2 set for my HD650s when they originally came out. Total disappointment: pots had static when inc/dec vol, and had balancing issues. The headphone amp on my macbook didn’t suffer from any of that, was indistinguishable in sound quality with a blind test, and was way less hassle. Only difference was that it didn’t get as loud, but since I don’t listen past the macbooks max, I put them in the closet and never looked back.

That's unfortunate. I use planar headphones, so a dedicated amp is pretty much a requirement due to the power draw vs. regular dyamics. I opted for a Schiit Bifrost/Asgard stack (they didn't have the magni/modi combo at the time) and had great experiences with them. I opted to perform one of the upgrades for the Bifrost myself, and after that had some issues with the DAC resetting and audio cutting out - emailed Schiit, told them what I had done to troubleshoot, and they shipped me a replacement upgrade part the next day.

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