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Comment by ted0 | Hacker News Reader

Are you talking about verifying a domain (say for GSuite) with a TXT record? Unfortunately, there's no way to make this one-click since the TXT records provided are unique but we appreciate the feedback and will explore how we can make this use case more straightforward.

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Would you consider the ability to export a zone file? I realize you may be withholding it because it aids transferring it out, but we often wish we could do that instead of taking screenshots or manually copying each record before we make a major DNS change.

Certainly something we can look into.

Thank you!

Export a zone file? Namecheap can't even export a text or CSV file of all of my domains and their expiration dates. This is a long-standing open issue that Namecheap support has dodged several times with us. I'm still a customer right now, but I'm looking for another registrar.

Dodged? Just not currently a feature in our dashboard but it's straightforward and we know there's demand for it. We have some major updates in the works. Happy to manually provide an export for you in the meantime.

Yes, I was offered a manual export of my domain list. By "dodged", I mean that the request for an export feature in the same ticket was ignored, sort of a passive-aggressive "wontfix". I would have just scraped the HTML table, but at the time it just didn't work in Firefox/Chrome, and there was a weird interaction between filtering and showing more than 25 domains on a page. This might be fixed now, but was very frustrating at the time. I felt like support ignored all of that and just offered a manual export, without understanding how much more time it takes for me to write up a ticket (and wait for response) vs implementing a proper export feature.

> We have some major updates in the works.

Will one of those updates be the ability to export domains & expiration dates, from the dashboard?

If so, then say so; otherwise your response feels, well, dodgy. If not, why are you mentioning them in response to offmycloud's issue?

Past that, we appreciate your time here.

disclosure: I'm a 15 year Namecheap customer

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