A cracked display in a MBA retina 13in 2019 cost the customer $489.94 total.
A cracked display in a MBA retina 13in 2019 cost the customer $489.94 total.
That was a tier 4 repair, which the indie Apple authorized repair shop described to me as the repair category for catastrophic damage and basically just a little less than the full replacement cost.
It was a three month old laptop and so I paid the fee, as it was like $150 less than the original cost of the machine and I would’ve had to buy a new one otherwise anyway.
I was a little beat up from the fall and needed a few stitches in my hand, luckily the ER didn’t also deem that to be a tier 4 repair.
You might want to call back and mention the delamination repair program. If you're still within the 4 year purchase period it should be fixed for free.