For reference, I helped set up my high school with a <insert-suite-for-education> for free and they were very happy as there were folks charging them to get it set up. But next biggest problem I saw was - teachers who have been using a blackboard all their life trying to do their best to teach with a powerpoint presentation.
Problem is exacerbated when you throw in more variables like - flaky internet connection, inconsistencies in UI all across, hardware failures, zoombombing and a certain lack of features. Now do this in India - where the student:teacher ratio is absolutely crazy.
Really goes to show how we should get the fundamentals right.