PayPal used to be great in its time. Leadership and ownership changed and now its just there and because everyone knows and trusts it it still lives on.
Scale/brand effects.
Scale/brand effects.
For example: paypalsucks.com was set up some time around 2001[0].
[0] This is the earliest snapshot the IA has of the site: https://web.archive.org/web/20010215013627/http://paypalsuck...