There is a reason that most discussions of Goodreads here and on GR itself tend to bring up complaints. It’s not so much that Amazon hasn’t upgraded the site to a "modern" web design – plenty of people like the old-school aesthetic and we don’t want endless scrolling and an attempt to maximize the time the user spends on the site (because we’re supposed to be reading books most of the time, after all).

Rather, the problem is the long-standing bugs that Amazon has never bothered to fix, because it can’t see any financial incentive to develop Goodreads further. The book database is a mess and even those of us empowered as "Goodreads librarians" are unable to help much. For example, today many authors might have the same name, a problem only made worse with all the self-publishing going on. Yet the Goodreads librarian UI has no straightforward way to assign a new book to this or that author of the same name. Instead, you have to use a hack where for author X you have to type two spaces between the first name and surname, for author Y you have to type three spaces, etc. It is totally amateur, and when you have 20 authors all of the same name you have no reference for which author has how many spaces typed between the first name and surname.

I wouldn't say I hate goodreads, but it is probably the worst-designed website (with some tough competition) that I semi-regularly use. The book categories are nonsensical, the books that take up most real estate are either random, or selections of books so famous you've definitely read/seen them before. More minor annoyances are that the reviews smell like astroturfing, and the 'quotes' thing is totally inane, and it's cluttered while remaining information-sparse.

I've never had a problem.

It doesn't do a great job with recommendations but I don't really care. There are thousands of book recommendation blogs, lists, BookTube channels, etc.

I'm not sure why people think every site/app needs to evolve to engulf every tangential aspect of a given ecosystem.

HN can never make up its mind whether it likes distributed systems or not.

HN also loves the benign neglect of HN itself (formatting on mobile still broken after 20 years?)

I have never really been a fan. I use it mostly to discover new books and track my reading and goals, which seems to work just fine. However, the Android app, which I use the majority of the time, is pretty bad. The Home tab is blank, with only a search bar and a button to "find your friends." Seems odd for the app to start there. I guess they are trying to push the social media features of it? I'm not interested in that.

On my previous phone (iPhone 6s), the app seemed to be much better designed, though it has been a while since I have used it. Honestly, my biggest gripe is that it's owned by Amazon. I generally try to support smaller retailers when making purchases, and would love to find another service that helps me track my reading and discover new books.

Not sure but I do know that when I first found out Goodreads was owned by Amazon I was very surprised and began to look at Goodreads (perhaps unfairly?) under a very different light. I was suddenly underwhelmed with what it was.

I remember thinking surely someone like Amazon could build something better than this. Not sure what I suddenly expected it to be, exactly, but it just felt like the whole UX was something from a decade ago.

Sure it’s great for keeping track of books I’ve read and whatnot but I’ve tried to use it to dig deep and find new authors and books similar to my tastes but didn’t find a lot of success.

In the music world I’ve had a ton of success finding new artists on Spotify’s “Fans also like” section. And I can keep following one artist to another to another. Books are obviously different in that it takes quite a bit longer to learn whether or not you like a new author than it does to listen to a new artist’s top few tracks, but still...after trying a few new authors and books, I never found that magical recommendation engine I was hoping for.

I don't find it a particularly usable or appealing website, but I have been using it for a long time and I never hated it as the article implies.