Sprint made a lot of stumbles -before- Softbank. Honestly when the Acquisition happened I thought softbank was insane for doing so. IOW Sprint didn't know what to do with sprint either, I'm just glad TMO got some spectrum out of it at the end.
But, even before that, Sprint was realizing the pain of their missteps. Probably the biggest of which was WIMAX, the smaller was taking too long to get rid of IDEN.
Sprint didn't know what to do with Sprint in 2013. Even before the Acquisition they were foregoing parts of their normal maintenance and instead 'living' with problems.
The one major saving grace in all of it? The biggest reason it was still good for TMO? Sprint had a LOT of sub-1000Mhz spectrum whereas TMO had none.
And, to TMO's credit... They played the game very well. Their roaming deal from AT&T before the sprint merger completed allowed them to temporarily gloss over lot of their coverage issues until they were able to start using that spectrum for LTE (Also that nice piece of 700mhz they got from VZQ).
Source: Sprint user from 2009-2013, switched to TMO, Used to deal with maintenance of Sprint Infrastructure in a large municipality as a contractor.