GDPR Violation: Scribd acquires PII on 500M users in a deal with LinkedIn
thehftguy.com
thehftguy.com
https://i.ibb.co/2n8HdBx/Screenshot-20200822-030755.jpg
There must be a competition between Imgur,Reddit and Scribd for the worst User Exp
The A/B testing shows that it's a very effective dark pattern.
I removed all the banners with uBlock Origin. I had to temporarily get them back to take the screenshot.
I'm pretty sure that's a "feature" not a bug.
Sign in to SlideShare
Go to Menu “Account Settings”
Change Password
Delete Account
Yes, Delete my AccountYou should be able to login right away, no need to sign up (again). "Login" button in corner then "Login with LinkedIn" button.
The email makes it sound like you'd need to already have an account at both LinkedIn and SlideShare to have the latter import data from the former.
I also tried their Forgot Password with my LinkedIn email, and it said there is no account associated with it.
To answer the parent post, OAuth doesn't automatically associate accounts. The first time you login (signup) to something with linkedin/google/facebook it gives you a popup warning that you're about to authenticate and share data with a third party service, please confirm.
If you see that popup on login, you don't have an account, don't proceed.
Append DeletedByUserEventThey actively "slurped" (their word) as many documents as they could, ignoring things like copyright, into their archive. They brushed a lot of those concerns aside which left a really sour taste.
HN actually used to have a feature to switch PDF links to Scribd ones (not sure if it was manual or automatic)[1]
I have a rule not to read forums which do shady stuff to the content. Maybe it's time to adblock the HN homepage.
Sure the "rules" say to assume with best intentions. That goes along with "obfuscate and redirect". It's easier to point at rules as a club to make an example. But in reality, in the end VCs are themselves toxic.
Look no further than the crowd of businesses and partners YC surrounds itself with.
Banks are super risk adverse (in business 3+ years, with client base and revenue, and collateral).. Versus some shit VCs who'll encourage to "disrupt" (eg: dismiss legal or safety regulations to extract quick profit) with a 1 out of 10 chance of a startup hitting the hockey stick growth.
Lie with the dogs, and you get fleas. I'll leave it to the reader to decide who the dogs and fleas are.
In the recent past I can't remember actually visiting.
No surprise that they want to make shitloads of cash through whatever dubious, underhanded means they think they can get away with.
That said, if you want to do a funded start-up and you're in the United States nothing will come close to beating YC for effectiveness, even today.
If that were true, wouldn't there be a lot more Installmonetizers to berate? I feel like the fact that you guys are talking about one startup from 8 years ago has to count for something. YC has funded thousands of startups since then.
I don't know anything about the backstory to that case but YC has turned down many startups for ethical reasons, so I always wondered what else was going on there. Perhaps they changed what they were doing after they got funded? That happens a lot.
YC is not perfect by any means but the absolutist denunciation of the GP seems a bit excessive.
I agree with you though that it is not as if they seek out underhanded ways of making money. But they also don't rule them out a-priori and will not call companies to task - as far as I'm aware of - when certain lines are crossed.
Fortunately there is Watsi to balance out the most horrible cases.
As for why those companies stand out to me: I knew the initial batches quite closely, these days there are so many YC backed companies it is impossible to keep track of them and I'm simply no longer trying.
Anyone know how to edit the hosts file on an Android device? I already block HN on my laptops, but I really should fix this once and for all.
With root, use Adaway
What a shady group of people.
Couldn't agree more, that's the most I got out of SlideShare.
15 minutes after I got confirmation of the deletion, I got a "sseneca, welcome to SlideShare!" email, lol.
Update: The username is also obviously auto-generated from my name and not something I would have ever used.
Pressing "Sign in with LinkedIn" is deceitfully vague, and will create a new account if you don't have one already. So I actually created an account and then immediately deleted it afterwards, but their welcome email was delayed for whatever reason.
Just to be sure, I pressed the "Sign in with LinkedIn" button again and it made me an account again. I waited for the welcome email to come in, and then deleted it once more. I hope that's enough.
If you get the popup, by all means, do NOT confirm or it will create an account. Haven't heard of people getting the popup though, strong hint that all users were magically autocreated.
In this example it was "Log in with LinkedIn" -> immediately to the front page. I've never had that before.
Furthermore deletion of the account and information doesn't need to be done instantious, e.g. doing the cleanup once a day in a batch job is ok.
After all, we can sign people up in 20 milliseconds, I don't see why marking an account as in the process of deletion should be so hard.
> The controller shall provide information on action taken on a request under Articles 15 to 22 to the data subject without undue delay and in any event within one month of receipt of the request. That period may be extended by two further months where necessary, taking into account the complexity and number of the requests. The controller shall inform the data subject of any such extension within one month of receipt of the request, together with the reasons for the delay. Where the data subject makes the request by electronic form means, the information shall be provided by electronic means where possible, unless otherwise requested by the data subject
Article 12.3 https://gdpr-info.eu/art-12-gdpr/
Through I could have been more clear.
Also like I mentioned GDPR doesn't require fast deletion practically delaying the deletion by a day is totally legal as far as I know.
There is another law wrt. opting out from mail under which you maybe (just maybe) could argue it being illegal.
But then again you can always argue there was a delay between dispatch and sending.
- They notified you they were acquiring your personal data.
- They notified you are able to opt out.
The email is missing a few things such as the legal basis for processing. The email links to the privacy policy and an FAQ, which might be enough to provide that information. I'm not sure.Since Scribd is not processing the data for a purpose other than what it was collected for (they mention this in the email), continuing to process it for the original purpose is ok. Presumably SlideShare complied with article 6 of GDPR[1] and either asked for consent or used one of the other bases for processing the data before the acquisition.
I disagree with that. Also, could you point out the bit in the email where it says so.
If I sign up for LinkedIn and provide PII for that, then the purpose for which the PII can be processed is in order to handle my interaction with LinkedIn. If I signed up to LinkedIn before 2012, and LinkedIn bought Slideshare in 2012, then LinkedIn could only claim that my PII is still being processed for its original purpose when used by Slideshare if Slideshare was made an integral part of LinkedIn. If Slideshare is then sold to a third party, then it definitely is not an integral part of LinkedIn, and applying my PII in its operation is not processing it for the purpose it was originally collected for.
LinkedIn does not have the legal right to bundle my PII in its sale of Slideshare to Scribd, and even if Scribd were to receive my PII, it would not legally be able to use it.
Plot twist: The link was broken.
Had to use google to find the FAQ page on how to unlink linkedin with slideshare and delete the account. It's not trivial to do.
Also, the workflow was utterly bizarre for me running on macOS Catalina in Safari. I clicked on "Login with LinkedIn" and it opened a smaller window with no address bar and asked for my LinkedIn credentials. I entered them and it loaded LinkedIn in this small window. Was it supposed to go to SlideShare? I went back to the SlideShare window and reloaded, but I still wasn't logged in, despite what others here have reported. I had to go back to the login page, do the whole thing again, then reload, and finally I was actually logged in. Very very bad UX.
Thanks for the reminder Scribd!
This. If you have a linkedin account but never signed up to SlideShare go delete your SlideShare account NOW.
People are commenting they didn't get a notice. My current running theory is that they only notified people in the EU due to GDPR.
It was adopted 4 years ago, enforceable for the past 2 years. Still every single site that even cares about showing a nagbox offers only opt-outs. Those numbers listed are a joke compared to the 4% worldwide revenue stick. What's the point of the big words if we are not prepared to back them up?
1. Most sites are blatantly non compliant, see opt-outs (presets). For example if someone from covered regions does a search on Google right now it presents them with 2 buttons, 'I agree' and 'See more', the former is pre-checked to enable tracking everything, the latter leads into a labyrinth of settings. Not even an opt-out everything is presented (itself non compliant, but still). It is presented everytime, unless they sign up for a Google Account and/or download their browser extension.
This is definitely not how private by default should work.
2. The EU created a stick big enough in theory to go after anyone, yet they refuse to do so for years. Indeed, we are probably interpreting those numbers differently. They are a slap on the wrist at best and anchoring the discussion at the wrong point. For example in the above case the potential fines for Google could be up to ~$6B yet the listings do not add up to $60M, that's two orders of magnitude.
As it stands, GDPR achieved very little so far to protect the average user. Tracking is as bad and invasive as it has been for years.
Even major companies without any reasonable price interest in PII like Atlassian are guilty here. Their position is that if you've created an account and they unilaterally give access control to the account to a third party then since you aren't able to log in there's no way to verify your identity to prove that it's you requesting the PII removal. Proof of identity like a passport doesn't suffice, and proof of account ownership like login credentials also does not suffice.
GDPR is a good amount of fluff. You can run laps around the competition and stall serious consequences for years. Meanwhile, a well-meaning start-up can shell our millions of dollars if an ornery national regulator decides they’re their pet project. Fine if one has a multi-million dollar L&L budget, though.
No need, you just need to add fines that hurt and enforce them. GDPR usually doesn't ("we only want them to feel it a little bit, but it should not hurt"). Increase it so that a clear, intentional violation can actually bankrupt the company and you'll not see them at the large scale. A small player might still do it, but very few 100mm+ companies will risk it all and open themselves individually to law suits from share holders.
Google gets a 50mm fine here or there. Their revenue is 45bn. That's totally worth it.
The rest of the article is bottom tier conspiracy theory that this is a stealthy way for LinkedIn to secretly sell all their PII. This is dumb for a variety of reasons:
1) Linkedin makes all their money selling people ads and recruiting messages, they lose this if they sell direct access to their users.
2) 500m emails sale value isn't worth jack shit to a company the size of LI/Microsoft (see point 1).
Step 2: Mega Corp shares all its user account info with small company A.
Step 3: Mega Corp sells small company A to ethically questionable company B (yes, I find the entire business model of Scribd very questionable), along with user info of all its users. Now the vast majority of those users who never gave a shit about A nor B are on B’s spam list.
Yes, the casual sales of user info may not mean jack shit to Mega Corp, but it does mean something to B, and users who are completely unrelated to A nor B have a right to be incensed.
(Btw, I haven’t received this as a LinkedIn user, so can’t attest to the accuracy of TFA. Maybe they don’t even have the courtesy to notify non-EU users?)
It's also possible that LI didn't share extra info at all with Scribd. The author takes a huge leap and assumes that all 500m LI emails have been transferred to Scribd because he got an email he doesn't recall ever signing up for.
* Never deleted an email from archive
* Don't recall ever registering on either ScribD or Slideshare
* Got the same email as the author, which is the first from either Slideshare or ScribD
* Could log in using my LinkedIn account and saw all my personal information from LinkedIn thereBy the way, my email is marked private on my linkedin account, but now it's on slideshare. So selling information you marked as private!
Doing so would in any case (I assume) violate the GDPR if LinkedIn doesn't doesn't have your informed consent for that. Perhaps their trying to weasel this under the "technically necessary" exception, but that strikes me as unlikely to hold water - at best they'd need to share some minimal token (e.g. if you sign in via google or some other auth provider, you get told what data google will share in advance, and it's possible to share fairly little).
The problem is that you might have "force opt. in" into a TOS agreement which states you allow the data transfer. So depending on the sign up with linkedln dialog it might have been legal...
Your claim is not generally true: EU citizens are protected from data processing (of their personal data) without seeking prior consent by GDPR. And that is a-priori "opt in", not a-posteriori "opt out".
source: https://gdpr.eu/gdpr-consent-requirements/ on other legal bases for processing: Processing is necessary to satisfy a contract to which the data subject is a party.
The legitimate interest one is pretty fuzzy, what would the legitimate interest be here? "I want their data" isn't enough, I'm pretty sure.
A contract could transfer users, assuming regulations are followed and users were acquired legitimately (both of which are debatable here). However a contract that requires to transfer users without notice nor consent is defacto null because it is not lawful.
These are extremely serious considerations for the case at hands. Companies knew what they were doing, the acquisition and PII transfer is not merely accidental, that should be covered in the contract. Depending on the wording and the intent of the companies (and any public backslash that might ensue and bring things to light), either side might lawyer up and reconsider the contract, or a third party like a regulator might jump in (could fine the parties or void the acquisition).
With GDPR that can be a maximum 4% of global turnover, so "massive" is a bit of an understatement.
$272m isn't small change for each infringement, and there's millions of them here
[0] https://www.businessofapps.com/data/linkedin-statistics/
Let's assume this is true, and see where it can take us. Let's imagine every online company in the US takes turns buying another such company, consolidating the user accounts, then splitting off/re-selling the other company. Eventually anybody that had an account with any company would have an account with every company, and this would be perfectly legal despite no users ever having been asked if their personal information could be shared?
I think this is the rub: "And LinkedIn has the right to connect accounts they own across their web properties" I cannot speak to US law, but that is not true of the GDPR - collection of personally identifiable information requires consent, and that consent must be given for a specific purpose. Use of that information outside of the initial purpose that was consented to requires the user to re-consent to the additional uses. So no, a company is not allowed to just transfer my PII to a different business unit that provides a different service without my consent (and optionally then sell off that business unit like they did in the linked post).
Keep in mind LI is NOT using this as a scheme like you describe to sell 500m emails.
Products and services aren't the issue; it's how you use+process users' data. Many products and services don't materially affect that, so won't require additional consent (e.g. if you're a company that sends news-updates by email to users that opted in, I don't believe sending them other updates is a PII issue - course, it might be spam, and IANAL). Also, products and services you're explicitly contracted for are exempt anyhow (e.g. if the user is paying you to remind them to take their meds on time, you don't need additional GDPR consent to store and process their sensitive personal data to the extent necessary to fulfill that contract - though other laws almost certainly apply to medical data).
If it was a LinkedIn-asset, that could look different (e.g. you can access YouTube with your Google Account created for GMail). But that would create another problem: if it was an asset (and not a company), you'd need opt-in from every user to transfer their user data over to the buyer, because the buyer would be a third party.
It's either a company or an asset, it can't be both at the same time.
But yeah, the rest of EU is clearly off limit.
https://www.legislation.gov.uk/ukpga/2018/12/contents
Which is still in force
In my understanding: either they violated GDPR by sharing data with SlideShare, or they violate it by selling SlideShare to Scribd.
Each use case of processing of personal information must satisfy the GDPR necessary requirement or have a priori informed consent.
During merger of Scribd into LinkenIn, they can argue that it is necessary to treat the databases as a single controller as a cost cutting measure. However, if they are going to treat Scribd as a separate severable entity, then it cannot be argued that it is necessary to process personal information into the Scribd databases which going forward will only process data in a manner not consented to.
If Scribd is not able to distinguish at that point original users that have meaningfully consented to being processed by Scribd from LinkedIn users who have not meaningfully consented to being processed, then they have no meaningful consent at all and therefore no real lawful user data because not knowing if a user has meaningfully consented or not is equivalent to not having meaningful consent for that user.
The most similar scenario is when GDPR took effect and many companies essentially had no meaningful consent for their userbase. During the grace period between GDPR taking effect and GDPR fines being enforceable, companies contacted their userbase to acquire consent and the diligent companies destroyed the user records of the users that did not contact them back since meaningful consent cannot be opt out. Of course, many companies were not diligent and held onto user records nevertheless and are waiting to see if they will have to pay the piper or not.
This is easily distinct from change of a controller when the new controller will continue the business: consent to have data processed in a particular way was acquired. In this case the separated entity will process data in a manner which was not consented to. Unless Scribd is somehow going to try to convince recruiters to use their service to find users who are going to manicure CV like profiles, which is more or less what LinkedIn users consent to.