I think it varies a lot. Some Patreon creators use it as a sort of "tip jar", where the rewards for various tiers are relatively minimal compared to the main product that is given away for free. This is very common for web comics, and I'm guessing also common for Youtubers. In these cases, the main "reward" is helping to ensure that the creator can continue producing the content they're releasing for free. Other creators use Patreon as the medium by which to deliver their content, and only patrons hace access to it. So this is more like a traditional subscription model than a tip jar. And of course there are various gradations in between, and probably other models as well.
So because Patreon is used in such a wide range of ways, It's hard to make generalizations about all of it. And by that same token it's also hard for Patreon to make changes in a way that doesn't interfere with the way someone is using it. (Not that this in any way excuses their numerous blunders.)