Apple blocked Facebook's attempt to tell users about 30% App Store 'tax'
cnet.com
cnet.com
Having a rule which forbids you from anyhow state anything anywhere in the app which might discourage people from buying on apple is a direct restriction of the free marked.
And not the only one they have.
I still remember that apps had problems stating that they are compatible with the peblle smart watch once apple brought out a smart watch.
There is no real choice except Android and iOs and you can't "carry over" apps (and often content in apps, too) which you have bough.
Also Phones are not cheap and you can't switch your phone os between them.
This means that there is defacto no free marked between iOs and Android (as you have no real choice and once you choose switching is problematic and expensive). So the only choice we have is to enforce a free marked IN iOs and Android.
Or with other words there is a marked for iOs apps and a different marked for Android apps. Treating them as one marked is ignoring how the world works 2020.
We're just now breaking into more widespread adoption of microelectronics as a fact of life for the public where the newer generations have no concept of there not being these things. What was okay in the early adoption phase isn't once you start getting established.
As an analogy, if you own a house, you can do whatever you want you with it. But as soon as you rent out part of that house, you lose some of that ability. You can no longer do whatever you want or kick out your renters at will.
For example, requiring language like this on the final confirmation screen before completing each purchase:
"Legal notice: Apple will receive 30% of the price you pay to purchase this app or to make purchases within this app. Apple does not allow this app to mention or direct you to any other way of making purchases from this app's developer which does not involve paying Apple 30%."
(Naturally the law would be written not to be specific to Apple or to the 30% number, and a given app store's version of the notice could omit the parts which don't apply to that store's policies.)
The users do not have rights at all (like cattle). Not even free speech on the phones they own?
The worst thing to me, is the number of people trying to defend this sort of thing, as if it was the most natural thing.
Looks a lot like stockholm syndrome to me.. or you know.. remind me a lot how a lot of people under fascist regimes were unaware of how wrong things had turned out.
They all provide a service, the infrastructure, the network of "clients" and "providers". They should be allowed to charge a fee. The exact amount or conditions is a different topic.
On the other hand I'm finding it next to impossible to scrape together any sympathy for Facebook, a company who's a monopoly of its own and who's sole purpose is to covertly collect even more data to monetize from users. The whole Facebook app is a Trojan horse meant to collect as much as technically possible. I'd very much support an initiative where an app would trigger an unblockable notification every time it collected anything resembling personal data without explicit user input. Every time it piked up the location, the SSID of a network, accessed BT, etc. And it should report periodically for how much money was that data sold (under any form).
If as a user you want to know exactly how much Apple charged the developer for services, then surely you want to know exactly how much data the developer takes from you and its value.
I don't see how their comparable at all. Apple doesn't replace the role of Visa. Some payment processing company is required to process online payments - there's lots of code and infrastructure to maintain to make payments work.
Apple does not facilitate the transaction, and the transaction would get done fine without them. Hence they don't have the same level of "entitlement" as Visa.
Can you take a step back and look at the bigger picture? Commissions in this world aren't exclusively charged for facilitating a money transaction and nothing more. VISA also has no hand in how a bottle of water is produced, they don't store it in their warehouse, they don't analyze the quality, and they don't ship it to me. But VISA still takes it's share simply because the payment (not product) crosses their network. It's a service, it costs. And I have no say either as a regular customer or a merchant because between VISA and MC there are no real options. Some countries may have a domestic solution but realistically you can't consider changing countries an option. And you may also need to go outside of that network one day.
Apple facilitates a transaction only it's not financial. They facilitate the "transaction" of apps and services between users and developers via the Apple platform. They make it possible by building a terminal (the iPhone), a community of users, an infrastructure to host all the apps and intermediate the services. This costs money no matter who does it.
If you want to argue that the percentage is too large, that the conditions are unreasonable, that some parts should be free, that Apple is abusing their position, etc. you may have a point. But if you're arguing that Apple shouldn't be allowed to charge for the services because they don't do exactly what VISA is doing, or that VISA shouldn't be treated in exactly the same way, you don't have a leg to stand on.
Please take a moment to really think about this and not just vent frustration because that's not constructive. How exactly is VISA different from Apple from the perspective relevant here? And don't say "because Apple doesn't process the financial transaction" again.
I get that people are upset with the high fees, but some of these suggestions are, at best, problematic.
There's no way to draw a perfect line between forced disclosure for transparency purposes and respecting the right of companies to set their own policies. But I'm okay with imperfection, since that's all that reality offers.
It's the same situation.
That's what I thought, but someone posted something recently which may indicate that this is no longer true.
As the judge who ruled against Epic on the breach of contract wrote:
”There appears to be evidence that everyone that uses these kind of platforms to sell games is charging 30%. Whether Epic likes it, the industry and not just Apple seem to be charging that. Right now, Epic is paying Apple nothing. Epic itself charges third parties.”
Every company providing any service or good could be required to provide cost/margin accounting, as well as disclaim industry norm practices such as pay-for-placement in grocery stores or advertised retail price limits at BestBuy... does that seem right?
What would this 30% notice have said for the billion free downloads of Fortnite? When IAP business model is used to underwrite free to play, should it not also underwrite free to download? Epic can’t have their cake and eat it too.
* Apple does not allow other App Stores on their platform
* Apple does not allow other payment processing or even instructions on where you can purchase things outside of their platform. This reduces even big players like Netflix to just throw up a message that says "You can only use this if you're a memeber", rather than give users a helpful link where they can purchase a membership outside the app.
Neither of these are things that Android does, so the case against Apple is significantly stronger.
As a consumer, I see that as a feature not a bug. On the Switch, Play Station and Xbox I don't have other stores I can use as well. I don't see how this is a problem as much as it is a feature. The fact that Android allows more than one store is much closer to how a Windows PC allows the user to install apps from anywhere. iOS isn't trying to replicate the PC experience, its not nearly as general purpose as Windows or even macOS.
It's not typically a norm in other industries that you have no way of buying from the vendor without paying a middleman 30%, and that when such ways do exist, the vendor is restricted from telling you about them.
So, for your BestBuy example, if you want to buy from a company who sells there and not pay a cut to Best Buy and their distributors, you can always send a check (for cheapest processing costs) or use a credit card (for still far lower costs than Best Buy's cut) directly to/with the vendor. The vendor gets more of your payment, and you get exactly the same product usable in exactly the same ways as if you had bought at Best Buy. Not only that, the vendor is allowed to charge less than Best Buy charges if you buy direct. Grocery stores are broadly similar, though admittedly fewer grocery vendors are willing to deal directly with individual households (but that's up to them).
Apple creates a very different context than the above.
Page views are not payments.
If other companies fell into the above categories, certainly that would be worth disclosing as well.
I think a better solution would be to make these sorts of restrictions on disclosure illegal. IIRC Visa and Mastercard also have clauses in their merchant agreements forbidding you from telling people how much their fees are. If you want to tell your customers exactly how much you're paying the app store, or your payment processor, or any other cost that's part of the final payment, you should be allowed to do that. If you would prefer your customers just see one simple price, you should be able to do that too.
Airlines have to do this and I have never heard anyone (except the airlines) say that they were bothered by the writing out of taxes and fees explicitly. Utility companies do this (including cell phone companies), and I have never heard anyone saying that those lines of text were problematic.
So I'd be very wary of preemptively trying to stop an idea like this, because of a potential unintended consequence which is itself not a big deal (and has not surfaced in similar situations).
Apple's restrictions are even tighter than those of Visa and MasterCard, some of which have anyway been overridden by laws and/or court settlements. As just the simplest example, Visa and MasterCard have never in my lifetime forbidden offering and advertising cash discounts (even when they've forbidden credit card surcharges). Developers for iOS have no way to sell iOS apps cheaper than through the method facilitated by Apple (which would allow them to increase the app store price to compensate for the 30% fee), nor can they mention to their iOS customers alternative cheaper ways of purchasing content.
Nothing in the previous paragraph has an equivalent in the indie developer world.
People just like to pile on. If it's a general issue, make it a general quest for a general solution.
That actually made sense because credit card processing fees were 0.25 + ~3%. So hey, yeah, 30% seems fair as processing fees will be 28 cents.
However when digital goods sell for $10 or $60 a 30% tax on top of a 60 cent or $2 processing fee is all of a sudden not so reasonable.
iTunes store came out April 2003. Steam came out September 2003. Xbox launched Nov 2001, but Xbox Live Arcade didn't launch until Nov 2004.
Digital sales of game console games didn't become a major thing until after 2010. I shipped a $15 digital-only XBLA game on X360 in 2010. People thought we were crazy to go digital-only.
The historical economics of video game physical distribution is very very different. A 30% digital cut was a massive improvement. Physical manufacturing, storage, distribution, brick and mortar middle men, platform fee added up to well over 50%. So a 30% digital cut was much better. Digital is now the majority of sales, but that is a very recent development.
Reasonable minds can debate and disagree over what digital cut would be considered "fair". In a healthy, competitive market we wouldn't have to debate "fair". The market would decide. The cost of digital distribution has massively shrunk as technologies have progressed from specialty to commodity. The fact that the digital tax has been the exact same for 20 years is clear evidence that it is not subject to market forces. Whether it should or shouldn't be is yet another question.
I think you meant to say: not directly visible by the user at the scale in terms of single-vendor profits. But that's a different thing which needs different treatment. Either antitrust laws or new laws will have something to say about that, because it boils down to 'power' that is currently legal as-is.
You can be emotional about it, but that doesn't help the discussion.
A general solution would be great. The mobile operating system is the most important platform to discuss this issue. There are only two players in this space. And the anti-trust case against Apple is much much stronger than against Google. Therefore they rightfully get more attention.
The only thing I blame Apple for is not allowing installing apps from third-party sources, after you tick a checkbox in settings, like Android does. I would even accept a loss of warranty on doing that, because I'm a big boy, I understand the consequences, and I want to take that risk.
Otherwise let's be honest, people actually love a curated app store, and you're in a tiny minority.
Things like the windows store, snap store appear to be significantly hated for reasons of taking away control and auto-updating.
Same thing I guess with steam, origin, uplay, and epic's equivalent too.
I don't disagree with you, but I don't think it's specifically liking walled gardens: it's rather about hating fragmentation.
It's the same thing with gamers who complain about Epic exclusives that want their entire game library on Steam, or people who complain about Disney/Hulu/Prime licensing titles that were previously on Netflix.
People just don't want to have multiple accounts.
True, this is easy to see in the Netflix/Hulu/Prime example, with requiring multiple subscriptions.
Do you also think it holds true for the Steam and Apple examples? That's a legitimate question btw, I have no opinion of my own.
Btw, if you want to play the knowledge game, do the non-tech people know that Epic's Privacy Policy [1] explicitly allows them to sell their data for marketing purposes?
Personally, I'll always side with the company that respects my privacy.
This exact thread is over this "good dictator" being caught cheating and thinking about their own well being first, with their users being damaged and treated as second-class citizens.
The company have a great marketing strategy that makes you and others first you are first class, while in reality their goals and objectives comes first in detriment to your expectations about it.
But somehow this marketing campaign is so good, that even when caught in the act, a lot of their users are still in denial.
BTW, about mall cops and "pre-crime"; mall cops cant arrest anybody before they commit a said "crime". Also, the definition of what is a crime and not is pretty dangerous and used by people with malice over and over to resort some form of control and manipulation over public opinion (see Bush "War on terror" for instance used to bomb Saddam and cap citizens rights and get reelection, which is basically "War on drugs" 2.0).
So you are OK with Apple not allowing you to get informed about the 30% tax? If you are fine with this, why? is the information dangerous for you?
This isn't about being dangerous or not, but about Apple's App Store being clearly Apple's property. Like it or hate it, you don't go and shout on someone's property, against the host's rules, without expecting to be kicked out.
As a developer, if you don't like it, then don't distribute your apps on Apple's App Store. As a consumer, if you don't like it, then don't buy Apple's products. It's as simple as voting with your wallet.
And I realize that due to Apple's size, it's not easy to avoid their App Store. But complaining about it won't help.
Also, fuck Facebook, fuck Epic Games. I may regret this later, but I'm always glad when privacy-invading companies suffer.
Second question, why as a user you are OK with Apple preventing developer to inform you of better deals? It is just a piece of text with a link, you are not forced to click the link, is this information causing you some kind of "damage/distrss"? When the average user buys an iPhone do they get a giant EULA read to them and there it says in the clear "by using our product you agree that Apple will hide better financial deals for you because it can hurt our shareholders ?"
If judges in US will premit Apple to do whatever they want Google will have the green light to be as shitty as Apple, lock the store, do even more censorship, maybe Chrome and Google Search can also hide websites that Google does not like, you can use Safari if you don't like it.
Through might a a vendor specific change.
Also the idea that you must "protect" you customers from "external payment services which might grab you data" is ridiculous it's assuming the user is generally incompetent and can't do any decision by themselves.
Warning them is a different matter.
Requiring a min app price of 5€ (30% cut) or 1.5 (100%) cut for apps with non apple in-app payment would also be understandable.
But having intentionally vague formulated rules for which if you brake them you often either get no usable feedback or are called by phone is not ok.
Calling by phone in such situations is not good service but a common strategy to prevent paper trails which could show abusive behaviour.
For the app? Sure. Hosting, vetoing, version control, etc. (Even if we forget that developers already have to pay $99 a year). I'm fine with that. I would be more than fine if that $99 got more expensive the more app downloads you had.
For just processing an IAP? With no volume discounts? It's ridiculous.
Sure, they don't want the "free app + unlocking IAP" but they could think this better.
Similar ridiculous is that they effective prevent apps which just provide the service for existing member without any payment/sign-up services in the apple app.
This is a active intrusion on the free marked undermining the fundamental concepts of it (choice and transparency). At least in my opinion.
That's already the case for most games - the game is free but most of the stuff is hidden by IAPs
This whole euphemism and emotion thing is just getting in the way of reality and proper discussion.
Apple pretty much is the government when it comes to the App Store. A single entity, monopoly powers, no competition, makes all the rules and is allowed to enforce them without penalty. “Tax” is a pretty apt term for the 30%.
You can't not opt out of your government ecosystem (Or at least, it's more complicated).
This is like calling Walmart profit margin "tax" ... just buy in another store.
The issue isn’t the end users, it’s the app owners. A single entity controls access to the large majority of paying customers (after all, Apple makes most of the profit compared to Google/Android),
Of course you can. If you can move from Apple to Android you can move from one country to another. It would hard to find a more perfect analogy to this situation.
Why not call it a fine? Or a bonus?
So, it is a tax.
It definitely is not. The defining feature of a government is the legitimate use of violence. No actual or threatened violence, no government.
There are lots of reasons to be concerned about the App Store and Apple, but let's not blur the lines between money voluntarily given to use a service, and money given to avoid arrest and jail.
This App Store ecosystem sits at over 1.5 billion inhabitants, larger than China.
Frankly, state tax is the perfect word to use.
Violence being monopolised by State is the modern political philosophy given by Weber in 1919. Tax existed when individuals namely aristocracy even had legitimate use of violence.
Apple makes case it charges fees for public good by curating list and providing security to end users, that's public welfare unless it's millions of users aren't enough to be categorised as Public.
It’s a great way to get people upset that they have to pay for something because taxes have such a negative connotation in American politics. Taxation is regarded as financial oppression in some political circles, and it’s easy to co-oof that message for other purposes.
That's exactly the point. Everyone understands what a tax means, so calling something that is not a tax "a tax" is intentionally misleading. People call it a tax to invoke emotions and mislead, not to clarify what is going on. Everyone also understands what a fee means.
> What I don't understand is this weird impulse to always defend the two trillion dollar corporation against any slight insult.
What I don't understand is why people think it's relevant that Apple is a two trillion dollar company. Apple is not a monopolist and operates in generally very competitive markets, yet many people still buy Apple products despite their high profit-margins. Clearly they are doing something very right in the eyes of many consumers to be a two trillion dollar company. How is that a bad thing?
Apple has created something that improved the world (that created new wealth) and is charging for it. That’s definitionally not rent-seeking.
We call it a tax because there is no way to avoid it except not selling our apps. And because 30% is quite high. It would not be seen in a such a negative way if it was in the 10-15% range.
I’m genuinely confused by this sentiment. If you lose money after paying the 30% then you wouldn’t be in the App Store at all. But you “have to pay it” because even after the cut you’re still turning a profit. An apparently large enough profit for it to be worth the separate development and maintenance costs too. What makes you feel like you have no choice but to develop for iOS?
Don’t get me wrong it’s absolutely shitty when someone with leverage over your business squeezes but the percentage can’t be the deciding factor here. The same as every business ever, Apple charges you whatever they think they can get away with. So either it should be okay for Apple to take a percentage cut or not.
This is bad for the ecosystem in general, and in my opinion Apple does not need that money. And they are evading the tax laws in most countries, simply because they can...
And if you really want to oversimplify the discussion to a brick and mortar analogy, it's common for grocery stores to make taxes explicit in receipts: https://i.imgur.com/Lp3nwlH.png
In the app case, you bought an IAP from Apple (I know it’s Facebook’s app, but that doesn’t change the fact that the transaction was executed by Apple) but somehow think it’s ok for there to be a note saying you can pay less if you buy it on your computer instead.
It didn't say "go to this other website and just pay $7". I think it's totally reasonable to disclose the fees, I would even argue that it's the morally correct thing to do.
The store has no reason to hide the markup if its fair, reflecting the convenience they added.
I’m loathe to care either way here because I don’t think any giant multinational needs me to speak in their favour, but the part that grinds with me is that Apple blocked it under a rule about “irrelevant information”. Given that FB created this feature for community events the fact that 30% wouldn’t be going to the host of the event feels like very relevant information to me. If Apple wants to have a rule that says “we decide what you can and cannot say” then they should just make one rather than hide behind other rules.
The real question is, if Apple don't want to an app to talk about the 30% cut, why is there not a rule that explicitly states that?
I actually don't know if grocery stores generally require this -- maybe they do. I suspect it's not an issue because it's generally going to be more expensive to do one-off orders directly from the OEM, unless it's an order too large for the grocery store to want to manage anyway.
Edit 2: Earlier comment where I made your point in a different context: https://news.ycombinator.com/item?id=23162403
You state the price it "freely" cost on your product.
And if it cost somewhere more because additional costs is clearly visible.
Lastly this is not about saying "you can buy it cheaper there" but saying "apple gets 30% of this". Which the difference between not so nice marketing and making prices more transparent the later one is a fundamental part of a (working) free marked...
That doesn’t tell you retailer vs. wholesaler vs. manufacturer share.
Have fun with the wording of course, but a simple protest along these lines to eliminate Safari use would be appropriate civil disobedience and would start dramatically reducing the usefulness of iOS over time.
Consider it along the same lines as the old “IE6 No More” banners.
Ultimately, it’s the easiest way to hit back.
When the gag order on 3-5% fee, it's business. But on 30%, it's mafia level extortion.
The thing you could compare it with is Telco's fees for using their billing mechanism for virtual purchases.
And of course there's Apple's profit margin, which as capitalists I don't think many people are denying outright.
It's very hard to separate this from the costs of the iPhone, but ofc since all financial details are private anyway all we have is speculation.
What do people think would be a fair 'tax'?
Free These are apps that users pay nothing to download or use. The developer chooses to make them free or has some other business model not generated from app revenue. Apple receives no commission from supporting, hosting, and distributing these apps.
Free with advertising These apps are free for users to download and the developer generates revenue from advertisements in the apps. Apple receives no commission from supporting, hosting, and distributing these apps.
Free with in-app purchase These apps are free for users to download and users can pay for additional digital features and content in the app with Apple’s In-App Purchase system. Developers earn 70% of sales from in-app purchases and Apple collects a 30% commission.
Free with physical goods and services These apps are free for users to download and the developer generates revenue from the sale of physical goods and services, such as purchasing clothing, having food delivered, or ordering a ride from a transportation service. Apple receives no commission from supporting, hosting, and distributing these apps, or from transactions for physical goods and services in the app.
Free with subscription These apps are free to download and users can purchase auto-renewing subscriptions inside the app. If developers choose to sell digital subscriptions inside the app, they use Apple’s In-App Subscription system. In that case, developers earn 70% of subscription sales for the first subscription year, and Apple collects a 30% commission. After the first year, the developer earns 85% for all successive years that the user remains a subscriber, and Apple collects a 15% commission.
Paid These are apps that customers pay upfront to download from the store — and include free updates. Developers earn 70% of sales from paid apps and Apple collects a 30% commission.