Facebook is pressuring its independent fact-checkers to change their rulings
fastcompany.com
fastcompany.com
It's been entertaining to watch him gradually tightening the screws on speech over the years though, as if this kind of end result was ever in doubt. Outrage is stronger than principle, and the same thing can be seen on reddit at smaller scale (in the last decade reddit has banned, more or less in order - pedo-adjacent, hate, violence, harassment/doxing, gore and illegal commerce communities). I don't think there's any way for a social media giant to avoid these kinds of restrictions - communities will spring up around any kind of material, other people will find them and the news will write about them (with the amusing side effect that you'll get a Streisand effect if you don't shut it down due to the increased attention).
Facebook has it worse it seems - they're actively taking money from some of the groups they're restricting/fact-checking, which is all kinds of messy and filled with conflicts of interest. It seems the money is winning out, which is about what I'd expect. It'll be interesting to see how they resolve these issues in the coming years.
It's sad to read the Terms of Service and easily count Facebook PR scandals like rings in a tree-trunk. My "favorite" example is the years-long fights over breastfeeding photos on individual profiles and in parenting groups: https://bc.ctvnews.ca/facebook-policy-on-breastfeeding-photo...
When a policy gets so specific that it starts talking about times the "child is latched" my eyes just glaze over and I can only read it like "DEAR WOMAN, please remember your body is disgusting, you're disgusting for having it, and it must remain covered aside from these extremely-specific legally-mandated exceptions. With love, everyone at FB."
For the audience: please note that this word is a gendered slur :)
I mean, this may be close to the root problem. At this point, the political atmosphere in the US is charged enough that scientific facts have become a matter of political debate.
Right now though it's Harvard and 163 other parties each hoping that their patented-sequence still-totally-unknown product will be the one the entire world rushes to purchase: https://www.who.int/publications/m/item/draft-landscape-of-c...
I know your Harvard example was hypothetical, but for what it's worth here's Harvard's actual COV*D trial: https://clinicaltrials.gov/ct2/show/NCT04436276?term=NCT0443...
It's listed under Janssen, but you can read about the relationship here: https://news.harvard.edu/gazette/story/2020/04/harvards-coro...
To me this argument sounds like "Sometimes life vests are faulty, therefore they provide a false sense of security, therefore we should get rid of all life vests and just hope people have good swimming skills".
> There are plenty of legitimate studies on those sides, fact checking them away would be lying.
If they are legitimate, why would a fact checker say otherwise?
Facebook India:
https://www.wsj.com/articles/facebook-hate-speech-india-poli...
Facebook in the United States:
https://www.nbcnews.com/tech/tech-news/sensitive-claims-bias...
https://www.buzzfeednews.com/article/craigsilverman/facebook...
https://www.facebook.com/facebookmedia/blog/working-to-stop-...
As long as I get to decide this, I can ensure that my bias controls the narrative to whatever extent I can
Recently I saw a story alleging mailboxes were being taken away in a conspiracy to manipulate the election. All the facts are true but they can be assembled to fit this kind of conspiratorial narrative, which is weak because tend of thousands of mailboxes are moved all the time.
You could rate this "unproven" if you were being consistent but it doesn't help Democrats so why would you?
As long as people are in charge of these things it's never going to be fair and they'll always have the power to influence swing voters.
I only found ads, prostitution services, pages of kids that seemed inappropriate, rumours, fake news, x minute craft videos with medical misinformation, make up videos with toxic products, etc on my 15 minutes of usage.
Live streams of people similar to this: https://ibb.co/0yBqf1n
Facebook groups are full of living ads. Most pages recommended didn't have any activity this year.
Everything is turned on by default on the privacy settings page. It includes facial recognition, content analysis, phone number, birthday information, and whatever you shared on sign up (everything). That data is available for everyone else too by default and there is no way to make a profile completely private or hidden.
Because this reminds me of a comment I read by someone saying that Instagram only showed photos of scantily clad women, followed by noticing his account mostly followed scantily clad women
All those things are against their policy and some of it is illegal so it shouldn't be on it with thousands of likes.
> fb ads are served based on off site web history and cross domain activity right
Good point. There should be more regulation on this.
"Why is my..." "when do we..." "how to ask..." "How do I..." "how to tell if i got" "divorce attorneys <city>"
While this post may seem unsubstantial at best, my point is to never search for anything personal while connected to a shared wifi network - even if you're doing it from the privacy of your own device.
Exactly. Facebook is much more than just messaging app and sharing photos. If you're running a restaurant and want to bring people via ads on Instagram and Facebook, you gotta have a Facebook account. There is tons of other things where you could survive without a Facebook account, but it makes business harder.
Unfortunately the business model of these companies is user-generated content at scale, which they never could have effectively policed from the beginning.
I wish. Facebook wouldn’t do anything if there was no angry mob to demand such measures to be implemented.
Everyone that's outraged about FB doesn't use FB. They want to be the arbiter of what other people see and think. This seems to be highly prevalent for a certain political ideology.
If anything today’s decline has produced a regression to the earlier days of the 18th and 19th centuries, where you sold the content itself, reaching for sensationalism - often overtly political sensationalism, which sells great - and yellow journalism.
Ad based papers traditionally hated opinion pages because advertisers didn't really want to be next to controversy. But readers love them. Now that you once more need to sell to readers more than advertisers, now that you have a million choices of news instead of maybe two per city, the whole news medium turns partisan, whether it’s the NYT or Fox.
It's hard to have a meaningful conversation about the present state of journalism with such a sanitized inaccurate understanding of the history of journalism.
From my perspective, modern journalism isn't doing great, but neither does it seem to be unusually bad. You might say the American press participated in starting the Iraq War, but in that case they were uncritically parroting what a US president was telling them, rather than pressuring a president who wanted peace into declaring war, as the yellow journalists did in the 1890s. Relative severity of these wars aside, it seems to me that journalism is presently better now than it was then.
https://www.brookings.edu/research/local-journalism-in-crisi...
One major difference is that investigative journalism was already on the decline by the time the Net showed up.
Cable news, media consolidation was already underway. Fox news existed before the internet truly became a global fact of life.
If anything, it was craigslist that became the last nail in the coffin. It killed of the classifieds section, which was what gave news rooms their last trickle of cash.
It affects everything.
Science, religion, politics, public policy, company policy, policing, the judiciary, journalism, and (any)one's decision-making regarding 'facts'.
Not sure how we're going to solve it on a platform like Facebook.
The systems governing over it - government and politics - are not going so well in the bias department themselves.
As for 'the people', they're just as biased. In fact, that's where it comes from. The problem is humans, not the technology.
Even though I have low regard for them, sometimes I realise Facebook is doing the hardest job in the world.
This wouldn’t be so bad if people were aware of this and would check alternative sources or take steps to mitigate that, but a lot of people seem to not know, forget or ignore this fact.
As a less serious example, I always create new music streaming accounts and start fresh (as a perk I get unlimited free trials) every month simply because none of them offer a permanent “incognito” mode and I find my recommendations forever poisoned just because I happened to check out an irrelevant song/album (or let friends use my phone to play music for a party and their tastes differ from mine). This is actually what I miss about radio, where you get an unpersonalized view of the current musical landscape - unfortunately ads are a dealbreaker so I just stick to “hacks” like this instead.
But nobody wants to read "it's complicated, here are some facts so you can figure out your thoughts on the matter", so we tend to cut away half and paint the rest in broad strokes to turn that into "This is reality, and here are the monsters who deny it".
Edit: No politician anywhere ever introduced a bill with the intentions of "Incentivizing people not to work."
Even "shutting down the economy" has the intention of being able to get back to 100% sooner and thus maximizing total output/GDP/work over a period longer than the short-sighted days/weeks immediately ahead.
But if you zoom out and leave away the negatives: monsters!
There is a long list of evidence for conservative attacks on the poor in the US, which is in no way limited to programs like where the criticisms you mentioned apply - although I don't believe those criticisms are made in good faith to begin with anyway.
I care about the behavior you're showing though, because that unfortunately isn't contained to the US. "The other side are all monsters" is common, that's why it's a problem. But you must get over "... but they really are monsters" to be able to see the problem, I'm afraid.
I have a lot of problems with your analysis. Your original comment argued that conservative policies towards the poor are out of some concern for the future unintended consequences. I replied because we have mountains of evidence that is not the case. You then go on to straw man me with a false dichotomy that the Right's policies are either done out of some genuine altruism or that "they're monsters". We can acknowledge the reality of the situation without resorting to such ridiculous reductionism.
And finally, I'm not looking for a fight about my political convictions. I'm correcting one more instance or a narrative that has plagued modern political discussions for decades. Both sides are not the same. And it's either ignorant or disingenuous to claim otherwise.
I believe this is what they are trying to get at. No ill will intended, but it seems pretty futile to try to "correct" the way another person experiences the world since any viewpoint a correction comes from is inherently a property of observation at some place+time+culture. I think earlier societies' greater homogeneity tricked us all into thinking objective reality is a thing that exists.
When people normally talk about a unbiased perspective they are talking about objectively presenting, discussing or evaluating a given topic (within the realms of what is possible).
Saying it is impossible (which I think is tenuous at best, but I for the purposes of argument I will concede it) is not seeing the wood for the trees. As long as people are trying to be objective (even if they fail) it is much better than just giving up and just not even attempting.
Many people seems to think of things in terms of absolutes. Just because you cannot being completely objective it doesn't mean that one shouldn't try.
> It is not the greatest of modern scientists who feel most sure that the object, stripped of its qualitative properties and reduced to mere quantity, is wholly real. Little scientists, and little unscientific followers of science, may think so. The great minds know very well that the object, so treated, is an artificial abstraction, that something of its reality has been lost.
-- C.S. Lewis
> We have to remember that what we observe is not nature herself, but nature exposed to our method of questioning.
-- Werner Heisenberg
Actually a lot of people do say exactly that. I've heard it quite often both online and in my personal life.
What is "the rationale behind that statement", other than intellectual honesty? The statement is true, not even attempting to be objective does not follow from it. Denying it to achieve something that isn't even gained by its denial is a refusal to be more objective, plain and simple.
> So while you are correct the statement on its own does not state that
.. I'm still at -1. Not because what I said is wrong, but because some would prefer it to be wrong or something.
> I believe that to be dangerous because it then allows you to engage in sophistry.
That also doesn't follow. I would even say that is sophistry. The statement is true, it doesn't become untrue because of things you claim would follow from it, even if you had shown how they follow from it, which you did not.
I fundamentally don’t think you understand what I am saying from this reply. Therefore I think any discussion past this point on this matter is worthless.
2. Some biases are more harmful than others.
2. Some ideas, some people, some foods, some air, some planets, some shoes, some economists, some...
FB and most sites which have a bias against, say conspiracy theories, regularly find themselves against conservative forces which for, whatever reason, have a willingness to expound and accept conspiracy theories.
> https://phys.org/news/2018-12-political-views-people-false-d...
Can't find the original articles which showed how conspiracies thrive in different political groups.
This then creates the new phenomenon that people here are trying to explain.
IF BOTH groups were equal, the bias in action would be then on FB's end.
Both groups are NOT equal, and frankly American conservatives (as a group) are far more often to be targetted and spreaders of conspiracy theories and misinformation.
This means they are also the subject of far more actions.
Since they are the subject of far more actions, this creates a political opportunity.
As you can see in this discussion, there is a difference between Perceived Skew of Moderation, and Actual Skew of Moderation.
Now people can say "See, we need to deal with FB in congress, because they do more against Conservatives! We suffer more action!".
Since FB is also in california, and accused of being "liberal" this accusation is even easier to sell, since it is already believed.
FB responds by giving them extra passes, so that they don't get called out or forced to handle new legislation which complicates an already complicated field.
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Its really interesting to see how the argument here hinges entire on people's perceptions of what the world is ("both sides are the same") and reality (one side is more affected than the other)
lol - Conspiricy is hardly a “conservative” issue. Heck just look at the now thoroughly debunked Russian collusion hoax.
Pizzagate? Laughed out and mocked but over time more and more evidence of perversion among elites surfaces. The most recent being “Cuties”, the “award winning” movie about twerking (their word, not mine) 11 year olds Netflix just started to promote. That award, BTW was from Sundance - where one of the co-founders was convicted and faces six years to life for.... pedophilia.
Yup - all just conspiracies. Which is the fun of conspiracies - they can provide great cover if deployed appropriately.
If there are going to be limits to free speech, then who gets to set those limits and who enforces the limits? Whoever gets to set those limits and enforce them assumes control over public discussion. I think the point of free speech usually has been to protect the people from unbridled power. Unfortunately, excessive free speech makes the signal-to-noise ratio intolerably low, and free speech itself becomes a weapon used against free speech.
Adjudicating free speech is a very hard problem when everyone has the ability to communicate with everyone else. It is not clear that Facebook, even if it were to prioritize ethics over economics, can address the issue in a manner satisfactory to all (or even most) stakeholders.
So if everyone can say whatever they want (which is a good thing), the recipients must have some tools at their disposal to verify whether someone should be listened to or not.
> If there are going to be limits to free speech, then who gets to set those limits and who enforces the limits?
Denying facts that are backed by the overwhelming majority of scientists would be a good candidate for a limit.
Oh, if they want to editorialize on content the should loose their safe harbor protections too. Fair is fair.
> In one previously unreported label change, for example, Facebook pressured fact-checkers to downgrade a label on a video shared by influential conservative publisher PragerU from “false” to “partly false.”
So standard question when terrible stories like this are posted: there are many HN members who work at FB. How do you deal with stories like this and continuing to work there?
Not at FB.
Content moderation is developing so fast, and with problems so thorny, that the difference between intuitions of normal people and trust and safety teams is whiplash causing.
Current moderation practices are perhaps analogous to the ages of proto police forces. Since there is also no separation of powers, moderation is a cost center, and comprehension of moderation principles is nascent and disregarded outside of T&S teams, you have people from sales/strategy/Personal connections overturning rules/policy.
The speaker at this video: https://www.youtube.com/watch?v=J19Xa3-SN1M, has a book on this topic which discusses some of the many problems this field throws up.
FB is trying to resolve this problem by offloading the problematic thought policing to the state, in some way or form - white paper sent in the UK is a case in point.
This is likely the way forward for major firms, it seems unfortunate, but unless someone reframes the incentives and problems, government sanctioned censorship is the likely future.
Shunning accountability only go so far. Sooner or later it is optimized into a closed, shrinking circle.
Since foreign agencies are able to use platforms to influence elections then governments are going to take action to protect their processes.
At the same time, from the firm's perspective, they have to be arbiters of issues that the public has never discussed or dealt with, the political powers of the polity are involved in it = all of which has to be done at massive scale, across multiple jurisdictions and laws.
This is an unsolvable problem. Right now they get told of for not removing conspiracies and for removing conspiracies, all the while being told off for harming free speech.
Having an outside third party to play referee is just cheaper, so they will fight and lobby for it in some for or the other.
The problem in Facebook is that more management has access and they are weird and politically motivated or just snobs.
I’ve been interested in hearing a cogent response to this question as well. Obviously FB is held in regard as a tech company to work for and member of FAANG, but I believe their core platform facilitates more harm to society and democracy than good.
I’d love to hear from some HN members who work there and understand their reasoning better. I’m open to entertaining a different perspective.
First are the people you get to work with. As I’ve progressed through my career, coworker tolerability is a huge must for me and they’ve managed to hire a lot of really good people.
Second, which I can speak to from experience, a large tech company that can pay 150% your target salary at any other company with fantastic benefits, retirement, medical, etc is hard to leave (Golden handcuffs). Not everyone has the luxury to just up and quit a job just because the company appears to do unsavory things.
As an aside, being in a large company, it’s hard to identify with a division different than your own. From the outside, you may see members of Facebook as equally complicit, but while inside you can always resolve cognitive dissonance by saying, “well that’s not _my_ team doing evil things, we’re trying to do good here.”
For me the "justification" is mainly three things.
1. What Facebook is doing is not morally wrong.
2. This is not a moral issue, it's a political one with powers much larger than Facebook duking it out on the fact-check surfaces.
3. IMO the fact checkers use marginal cases to reinforce a political agenda. Often "fact checks" will call exaggerations made by conservatives "false" while calling similar exaggerations made by others "partly false" or "mixed". I am absolutely not a conservative and generally despise the conservative publishers subject to fact-check drama, but it's also very clear to me that these appeals make treatment more fair.
I don't get how you can assemble a team of "third party" fact checkers and also pressure them to change their minds, and feel consistent or moral about that. If the fact checkers suck, that's on Facebook to get new fact checkers, not to put their thumbs on the scale.
I don't think we really need Facebook employees to weigh in here. "Why do you keep your safe, cushy, lucrative job when though your company is doing something immoral?" Isn't exactly a brain teaser, and the answer isn't one, two, or three of what you've presented here.
So I do feel like my weighing in here is appropriate.
> how you can assemble ... and also pressure them
Because they make mistakes and/or are biased? It's not an exact science. If you hire a speechwriter you may still make edits and give notes. There's nothing immoral about that.
Regarding your weighing in, I didn't mean to suggest that it was inappropriate or uncalled for, but simply not needed. Obviously the reason that Facebook employees would work for an organization that does immoral things is because they consider it, on net, to their benefit to do so and not because of some secret obscure reason where transparently immoral actions are somehow moral.
Just because you believe something is "transparently immoral" doesn't mean everyone agrees with you.
A counter-argument for this is that working at such places makes one complicit, and most generic software engineers, regardless of their technical acumen, have close to 0 potential to affect the moral compass of the institution/company at all. Such people may be viewed as keeping an immoral institution/company afloat.
But if there is a charismatic, driven, conscientious person who does have the potential to accumulate enough power at Facebook to shift its moral compass . . . it might be nice if they actually worked there.
— Matthew 6:24
It turned out to be a powerful idea. Technology is also developing faster now than ever before. To what extent they're related may be up to debate, but at least according to Harari, there's a very virtuous cycle between science and capital (also empire, but that's a separate topic).
Hell the idea that they can even 'control the attention' is a fallacy that assumes they have active knowledge of what their content will do like the New York Times has an editorial control. It is like the idiot congresspeople who spent their question time complaining about their negative search results for their name.
Even the heaviest handed management would fail to exercise the level of control as an editor of a scientific journal who knows absolutely nothing about the underlying field.
A few big corporate tech players are increasingly growing in power to influence/control collective behaviour. Which includes funding internal departments to lobby to change laws based on some agenda. Those laws control human behaviour. Those tech organisations also determine the information flow of: words, symbols, images, effectively culture. There is a reason why militaries invest money in meme warfare for example, and these organisation effectively have that power.