My level of frustration Redmond has reached epic levels. My company spends thousands of dollars a week managing advertising campaigns on Adcenter. They have an API which has been nothing but issues, but given the breadth of our advertising base it's absolutely necessary that we use it.
Today we have entered day number FIVE of an outage in which the API (at least one critical portion of it) simply errors out no matter what call you make. So for five days we've been unable to pause campaigns, change bid prices, or otherwise do anything to effectively manage our campaigns.
It's nuts. This is the second major outage in the last couple of weeks. The part that KILLS me is that nobody in Redmond seems to give a damn. They announced that they had a problem two days after I brought it to their attention. They are apparently working on some sort of fix that may or may not be pushed sometime in the last three days.
Meanwhile we are absolutely blowing through cash because of the things that we can't adjust. We're tens of thousands of keywords spread out over more than a thousand campaigns. We don't employ anybody to manage these by hand...