I'm still waiting to get my data back. I HATE losing data. Yes, it sours us on the cloud. But I'm OCD about keeping data. I take it nobody got their data back. I need it back. (I know it's partly my fault.) When I have enough I'll be spending $1m to hunt them down. But does anyone have useful information that would make this unnecessary.
AFAIK, they didn't lose the data thru a crash, they took the site offline and shutdown the company while pretending to upgrade it.