I’be been convinced to buy one since the first time I saw the ad. I’ve not made the purchase because I try to avoid backordering, specially for products over 100-200$
In the same boat as well. I'm starting to think to file a chargeback as I gather they are using preorder money to fund advertising like a Ponzi Scheme.
Why would you need to file a chargeback? They say they'll give you a refund any time. Have you asked for one and been refused?
If you haven't, there's not much point to filing a chargeback; that'll be grounds for the acquirer to reject it, and your issuer probably will tell you to ask for a refund first before they'll file.