Yeah I don't know maybe this is your experience. Maybe you're in a crowded city or something where everyone is tripping over themselves to drive for Uber/Lyft, but where I live there are often not enough drivers to meet demand.

Having been stranded far from home, both late night and in the early evening, I see Uber & Lyft as providing a valuable service.

Having been taken advantage of by taxi drivers on multiple occasions (I don't think I've ever actually had a good taxi experience) I don't want to go back to the way things were. Maybe other people like being defrauded by taxi drivers? Maybe people just forget how bad the taxi system is, and that at one point people were cheering the demise of the old taxi system for a reason.