Hacker News Reader

Comment by hellofunk | Hacker News Reader

There is one somewhat reassuring lesson here -- No matter the company, no matter the brand, no matter their worth: software development is wrought with challenges, and major mistakes for seemingly obvious things are made by everyone, all the time, at every level.

View on HN

This is not one of them. Ensuring proper data loss protection is something both Amazon and Google are very good at. A company of Canons size could easily get the proper guidance to avoid it. But it would not have been as cheap as storing the files on your own servers. So this happened because Canon did not want to spend the money on doing it right with offline backups or append only storage in a cloud with enough nines.

Companies of Canon's size can be constrained for resources just as much as any other company. Canon is largely a legacy company at this point, with significantly declining revenue the last several years. https://i.redd.it/lrlfen2x7sm31.jpg

Even more reason to spend a little bit more to make this right. It's not expensive to get a proper expert on the matter to figure things out. The last thing they want is bad publicity for things that could earn them recurring revenue.

I don’t think they deliberately thought they were doing something inadequately, these problems are always obvious in hindsight. Issue is that eventually most companies will have this moment seeing through the lens of hindsight, the reasons are always different.

Reply on news.ycombinator.com