It's a matter of reading the person and situation. Sometimes if the person asking the question is in a context where I can tell they don't want an honest answer I just say "oh, how are you?" I'd rather evade the question than to say "I'm fine" when things are shitty.
Reading the description of the study in OP article (but not the source paper), I felt there was no way to tell how reliable the result might be without knowing a great deal about how the study framed their questions.
But that context matters because if it's both accepted and expected to the extent no one would make any material decision based on it, then there's no material intent to deceive, much less expected or actual harm.
I do agree that such meaningless platitudes are better left unsaid as they's just a waste of time.