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Comment by njsubedi | Hacker News Reader

The CEO needs to see his psychologist. I’m neither being sarcastic nor being provocative, but as a CEO when you find yourself calling your paying customer an asshole and deleting their website over a tweet, it’s time you look back at what you have become.

Probably he is in too much stress due to the pandemic, or he has developed too much of a “I’m the CEO, bitch!” attitude. In either case, Ghost as a company should take care of that guy to stay in business.

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Well said. I’m sure he felt justified, but it was an angry/impulsive/self-righteous thing to do. He needs help, particularly for the sake of the other members of the company who rely on him not to act like this.

Whether you believe you’re being non-sarcastic and non-provocative, please keep internet psychiatric diagnosis off this forum.

https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que...

I am sorry; I hadn’t come across dang’s replies ever (and I am not able to edit my comment because of the replies). I’m not diagnosing him as a mentally ill. As a CEO of a startup myself I gave my opinion about being conscious about behavioral changes and act on time. But yeah, I realized I could have not said that.

Don't forget that you're only seeing one side of this story.

Your armchair psychologict assessment is off-putting for everyone who is in therapy.

Your comment is off-putting to the guidelines of Hacker news. https://news.ycombinator.com/newsguidelines.html

Yours as well, then.

Nah. User was an ass, company is in no obligation to keep serving them, kicked them out.

You're not entitled to having access to Ghost.org. you can even selfhost if the technology choice is what makes you stay.

The only thing Ghost should do is hand him over a backup of his data.

All fine, but surely it doesn't make Ghost look good.

Not really. I'm sure they probably have something in their ToS that covers such kicking but even so, a paying customer is entitled to having access to the site, no?

Being unhappy with a service doesn't mean you get your subscription cancelled.

Right. That doesn't really attract me to host on their service however, if they might just delete your website at any time.

Yes, Ghost.org hasn't done anything illegal, but that doesn't mean that they haven't done anything wrong. That's a very superficial way to look at it.

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